Intercom, Inc.

MARCH 15, 2018

Todd: The fact that you’re talking about problem selection and solution validation suggests that you’re really looking for engineers who are problem-oriented and focused on outcomes. Our software engineers are actually called product engineers internally for that reasons. We’re that way too.

Engineering 214

Engineering Management DevOps as a Service Merchant Services 214

SaaStr

OCTOBER 26, 2023

If one resume says software engineer and the other says developer, AI can converge these skills so people don’t slip through the cracks because they typed a title incorrectly. There’s a real opportunity to focus on the right candidates. AI can be a dangerous way to find the “right” candidates because of biases.

Sales Hiring 273

Sales Hiring AI SMB Scale 273

Outseta

FEBRUARY 2, 2019

Founders agree to a salary cap (based off of the average salary of a software engineer in the nearest major city), and can increase their salary up to that cap as the business makes money. Earnest calculates “Founder Earnings” which is net income + any amount of founders’ salaries over a predetermined threshold.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

Chart Mogul

MARCH 10, 2023

Slack’s magic in their use of PLG was that they were landing with software engineers in tech companies that were probably 40 to 50% of the overall company headcounts and very influential. For that reason, sales compensation is undergoing major changes. In other sectors, that’s not always the case.

VP of Engineering 52

VP of Engineering Sales Hiring Sales Compensation 52

SaaStr

DECEMBER 10, 2019

Do they get Silicon Valley and all the different compensation here?” And it’s also a company that employees 50,000 software engineers. From a compensation philosophy that’s heavily grounded in equity and upside to one that’s different just because you’re at a more mature institution.

Payment Services 157

Payment Services Merchant Services Payment Solutions Payments 157

SaaStr

NOVEMBER 29, 2019

And I said like “computer programmer” or “software engineer” or something like that. I think when I look back, you even, I looked at the sixth grade yearbook that my friend had saved, recently, and there was a line about like, “What do you want to be when you grow up?”

Sales Hiring 144

Sales Hiring Underperforming Technical Team Technical Advisors Scale 144

SaaStr

NOVEMBER 2, 2019

Krish Subramanian: We are software engineers by training. My co-founders cut their teeth at Zoho for over 10 years building product and for over six years [inaudible] software products. When I say we, it’s me and my four co-founders. Yes, it does not scale, but the beauty is the product.

Scale 141

Scale Sales Recruiting SaaS Payments Payment Services 141