SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process.

Sales Hiring 164

Sales Hiring SMB Sales Recruiting Payment Methods 164

SmartKarrot

OCTOBER 7, 2021

Communicate customer stories, wins, outcomes, and challenges to internal executive stakeholders and cross-functional partners. Collaborate with Sales on large-scale enterprise renewals in your portfolio. You will be responsible for scaling up, onboarding, and mentoring Customer Success Managers and Representatives within your team.

Customer Success 19

Customer Success Sales Recruiting Scale User Experience 19

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 185

Travel Marketing Scale Outsourcing Services 185

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. She manages a huge global team. Four, people in the sale? Jason Lemkin: None.

Merchant Services 183

Merchant Services Scale Sales Recruiting Sales 183

Intercom, Inc.

FEBRUARY 14, 2018

They are big, great for workshops, for putting design work up on the walls. As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. The movement towards subscription based businesses. This is our Design Studio. At Intercom.

Sales Recruiting 188

Sales Recruiting Technical Review Leadership Systems Review 188

Intercom, Inc.

OCTOBER 8, 2018

The reason I’m showing you this is to make you really see that I was in your shoes, and over the last 10 years, a lot has changed when it comes to how I think about research, about design, about product management, the difference between those things, but most importantly, the role of UX inside any company of any size.

Sales Recruiting 220

Sales Recruiting Leadership Engineering Finance 220

SaaStr

FEBRUARY 22, 2019

* Nick has previously said, “Burying customer success under sales does not work.” What should the optimal sales to customer success relationship look like? What does Nick mean when he says, “Product is to customer success what marketing is to sales.” Why does this have such a high rate of failure?

Sales Hiring 117

Sales Hiring Customer Success Scale Sales Recruiting 117