Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Intercom, Inc.

JULY 26, 2022

Loyal, engaged customers are the lifeblood of your company’s success, providing a steady and reliable revenue stream as well as positive word of mouth for your brand. Integrated tech stacks = improved efficiency. Use automation to make your headcount count for more. Time savings: ????. Time savings: ????. Cost savings: ????.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

SaaSX

JULY 26, 2020

When you are growing fast you end up spending a lot of time getting the right people into the roles in the right structure to help efficiency, communication, quality, and results. Here are 5 roles you may not have thought of and how they can help drive immediate revenue & sales efficiency impact. It’s neat and tidy.

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

Sales Enablement, SaaS and Growth

JULY 24, 2018

During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. It’s a simple calculation to help you quickly and easily understand the health of a SaaS business. The rule of 40 accounts for both scenarios and everything in between.

SaaS Payments 131

SaaS Payments Sales Hiring Payment Services Business 131

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. Right now, learning for companies is only at 10% online. Companies tend to stick around.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

The SaaS Garage

JULY 28, 2021

More simply, Contentful provides customers with a service that will deliver images, words, and other content to their applications and websites around the world, quickly. as Twilio served the communications market and Stripe the payments space, Contentful wants to handle the world’s digital content.

API abstraction (application programming interface 52

API abstraction (application programming interface Payment Solutions Payment Services Payment Methods 52

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? It’s especially great if you get payment up front and then know that customer is profitable from that point on. . So, it all depends on your business and how you decide to structure your team.

Retention 61

Retention Payment Methods SaaS Payments Outsourced Development 61