Blulogix

FEBRUARY 11, 2024

Are you looking to enhance customer lifetime value, penetrate new markets, or transition to a subscription-based model? Ensure that your CRM, ERP, and monetization platforms can communicate and share data effortlessly. This step is pivotal for achieving operational efficiency and a unified customer view.

Payment Features 52

Payment Features Underperforming Technical Team Construction Customer Lifetime Value 52

Intercom, Inc.

AUGUST 16, 2022

The answer is to focus on three key areas: “Old habits die hard but expectations are ever-growing” Supercharge your communication methods: Old habits die hard but expectations are ever-growing. 47% of customer support employees grapple with a lack of efficiency because their tools aren’t integrated with each other.

Headcount 118

Headcount Scale Sales Hiring Customer Lifetime Value 118

User Pilot

JULY 30, 2023

This results in customers needing to repeat the same story multiple times whenever they speak with a different department. This is perhaps the most costly drawback of information silos as it can impact customer lifetime value (LTV).

Data 83

Data Systems Review Software Review Company Culture 83

SaaSOptics

MARCH 15, 2022

This forces you to use a clunky and inefficient system of file sharing and/or constant back-and-forth communication to ensure you and your colleagues aren’t harming each other’s work. . Definitions of metrics ( MRR , churn , renewals , Customer Lifetime Value , Bookings , etc.). And that’s just the tip of the iceberg.

Payment Features 59

Payment Features Business Finance Customer Lifetime Value 59

SaaSOptics

MARCH 15, 2022

This forces you to use a clunky and inefficient system of file sharing and/or constant back-and-forth communication to ensure you and your colleagues aren’t harming each other’s work. . Definitions of metrics ( MRR , churn , renewals , Customer Lifetime Value , Bookings , etc.). And that’s just the tip of the iceberg.

Payment Features 52

Payment Features Business Finance Customer Lifetime Value 52

Valuize Consulting

JUNE 9, 2022

The goal of your Customer Success Operations function is to improve the efficiency of your team, tools and processes to ensure maximum net dollar retention. There are some qualities essential to any and all senior leaders which your Operations Leader should also possess, including strong communication skills.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

Totango

NOVEMBER 6, 2020

. >13k employees contributing to Customer Success. 41k cloud customers. >83k cloud customers managed consistently. Understand the Customer. SAP’s effort to improve customer lifetime value began with a realization that the company needed to better understand its customers. Customer 360.

Engagement 48

Engagement Data Scale Customer Lifetime Value 48