Remove Churn Remove Outsourcing Services Remove Underperforming Technical Team
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Scaling from $1 to $10M, an AMA with SaaStr CEO and Founder Jason Lemkin (Pod 573)

SaaStr

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. But I almost never see mediocre outsource SEO really work for B2B. They want a vendor that will solve their problem over the coming years. So, thanks man.

Scale 298
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A Tale of Two Companies: The Professional Services Paradox

Kellblog

Company A has a leaner services business at 10% of revenue, where company B’s is kind of hefty at 25%. Both companies have barely profitable services businesses (2% gross margin), but at least company A’s is relatively smaller so that services boat anchor does relatively less damage. Competitors who exploit your weakness.

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How to Launch a Subscription Box For Your Company

Neil Patel

By offering a subscription-based service, it’s much easier to manage your stock levels. Develop a Business Plan. It’s free to use the service, but if you sign up for a paid membership, you get a special discount on your boxes: The model you choose depends on what you’re selling and your long-term business goals. Marketing Plan.

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Product Data Capture in SaaS: Challenges, Methods, and Tools

User Pilot

There are three main data capture methods: manual tracking, auto-capture and outsourcing. Let’s discuss these benefits in detail: Improve business decision-making : By tracking how customers interact with your software, it becomes easier to spot which features are resonating with customers and which ones are underperforming.

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Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Scale 206
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The Playbook to Building a Thriving Sales Culture with PatientPop SVP of Sales Justin Welsh (Video + Transcript)

SaaStr

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue. Want to see more content like this?

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7 Key Elements of a High-Converting Sales Funnel

Sales Hacker

There’s sales pipeline , a 7-stage journey describing what your sales team must do to convert a lead to a customer. For your team, the goal is to share more information about your products without appearing overly promotional. For your team, this step is about making your prospects realize they need your products or service.