Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

Payment Services

User Pilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Strategy

How To Buy Saas

MAY 29, 2025

This article goes beyond the buzz to show how AI is already driving results in SaaS, finance, retail, and operations, with lessons and case examples that any executive can learn from. AI systems can process vast datasets and spot trends or risks that humans might miss. Intelligent automation drastically reduces errors and cycle times.

Artificial Intelligence

Full Session

DECEMBER 30, 2024

Amplitude: Product intelligence and event tracking software , offering customer engagement and retention insights. FullSession Capture all user interactions, observe how users engage with your website, and improve its interface, usability, experience, and performance with FullSession, an advanced user behavior analytics platform.

Payment Methods

Teamgate

JULY 25, 2025

This not only enhances customer satisfaction but also streamlines your processes. It provides real-time metrics like new leads, pipeline value , and forecast projections, enabling teams to monitor daily progress effectively. goals becomes an organized and efficient process. sbb-itb-5772723 How to Implement and Monitor S.M.A.R.T.

Scale

Stax

JUNE 17, 2025

The world of payments is constantly evolving, with new technologies and shifting business demands reshaping how money moves. In an interview with Karen Webster , CEO of PYMNTS , Paulette Rowe , CEO of Stax, pulled back the curtain on the critical strategies and innovations driving the next wave of payment partnerships.

Payments

User Pilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Recommended product manager job openings in data-driven companies 1.

Payment Methods

User Pilot

JUNE 25, 2025

Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. They hook users with powerful core features for free, then entice the most engaged to upgrade by offering premium templates and advanced tools through in-app purchases. Healthy LTV/CAC ratios are around 3:1.

Payments

USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. Here are three ways SaaS organizations can create recurring revenue without spending a dime. Here are three ways SaaS organizations can create recurring revenue without spending a dime.

Payments

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. Adding payments to your suite of features and offerings enables you to provide more value to your users. What Is Merchant Underwriting?

Merchant Services

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. The main reasons for customer churn are: Bad product-customer fit. The main reasons for customer churn are: Bad product-customer fit. Bad customer service.

Churn

Subscription Flow

MARCH 1, 2024

When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass. A payment gateway is not just an essential component that connects customers’ bank accounts to your merchant platform—it is more than a service.

Payment Services

SaaStr

DECEMBER 12, 2022

Every successful SaaS business strategy requires a full-potential ambition aimed at sustained profitable growth. Every SaaS company strives to adapt to the emerging changes in the market as soon as possible and achieve sustainable growth. The service you deliver. The strategies you deploy. The marketing tone you use.

Payment Methods

SaaStr

APRIL 1, 2023

Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. 2020 wasn’t the only reason small business owners adopted software solutions, but it sure sped up the process. Anyone can open a store and go through the process without talking to anyone.

Scale

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments

Baremetrics

MARCH 31, 2020

Picture this: Over the past six months, your churn rate has gone from a respectable 4%, to now, over 10%. Or, you can pause, take a step back and analyze what went wrong by doing some churn analysis. Or, you can pause, take a step back and analyze what went wrong by doing some churn analysis.

Churn

User Pilot

MARCH 17, 2023

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? In this article, we cover how to measure and analyze churn to gather actionable data. Plus, learn four efficient strategies to lower your churn rate. Learn from churning customers.

Churn

Baremetrics

OCTOBER 8, 2021

Churn is the share of your customer base that has stopped using your service over a defined period of time. Churn can be calculated in two ways, namely customer churn and revenue churn , and there are good reasons to calculate both. Baremetrics brings you metrics, dunning, engagement tools, and customer insights.

Payment Services

Baremetrics

JANUARY 9, 2022

Reducing churn is the single most important thing your SaaS. So how do you identify customers at risk of churn? In this article, I will list a series of actions you can take to identify cohorts of customers most at risk of churn. I’ll also give you positive actions you can take to reduce and even prevent customer churn.

Churn

FastSpring

MARCH 9, 2022

Because we have data from thousands of Saas and software websites. In this article, we’ll show you examples from a variety of SaaS pricing pages. No matter how you’re selling your SaaS products, you’ll find best practices to improve your pricing page for increased conversions. 7 SaaS pricing page examples. How do we know?

SaaS Payments

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. Determining where you are on the spectrum leads to the sort of customers you plan to target, your route to market and the most effective sales process. Purchase process. Gaining new customers.

Business Model

User Pilot

JULY 18, 2023

Tracking your customer churn rate will help you keep tabs on business growth. You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate.

Churn

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

SaaS Payments

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway.

Payments

Baremetrics

SEPTEMBER 26, 2021

The story of payment processors begins in 1998 when Confinity (later X.com, but you probably know it as PayPal) was released. This early payment processor did very little and wasn’t all that important to global commerce. That history might be interesting to some, but the real questions are: What are payment processors?

Payment Services

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Responding to and processing chargebacks.

Payment Methods

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. And if you look at churn, so in Q1, starting to see some early signs of churn.

Sales Hiring

Frontegg

AUGUST 19, 2021

Instant gratification is now a mandatory aspect of SaaS application usage. Users don’t want to write emails or engage with support teams anymore. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. Related: Top 10 PLG Tools for Your SaaS Application.

SaaS Payments

User Pilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn.

Churn

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services

User Pilot

NOVEMBER 30, 2023

Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans.

SaaS Payments

User Pilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. Your job is to reduce churn as much as possible. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their plan. Unsatisfactory customer service.

SaaS Payments

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. Use Baremetrics , to improve your SaaS or e-commerce business and fully optimize your subscription billing. Product/Service Offers should be offered in tiers 3. Self-Service Access 5.

SaaS Payments