User Pilot

JANUARY 20, 2024

Extensive Third-party Integrations : While Userlane offers some key integrations if your business heavily relies on a diverse range of third-party tools and you need a seamless, in-depth integration for all of them, you might want to explore platforms like Pendo or Mixpanel that offer broader integration ecosystems.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 17, 2022

When designing an onboarding system , it’s more efficient to look at the product onboarding best practices established by other businesses than it is to try to do it all alone. To help out with this here are some of the best practices you should keep in mind when building your user onboarding process.

Onboarding 103

Onboarding Payment Solutions SaaS Payments Payment Methods 103

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. International Users : Those with an international user base will be better served by other adoption platforms on the market. Ready to see Userpilot in action?

Payment Services 52

Payment Services SaaS Payments Software Review Pricing 52

User Pilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. Try Userpilot!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Baremetrics

DECEMBER 18, 2019

How do we reduce churn? survey User Churn and Revenue Churn Quick Ratio. On a more tangible level, both User Churn and Revenue Churn serve as staples to measure retention as they directly measure the number of customers who cancel within a given time period as well as the revenue associated with each lost customer.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Mucker Capital

NOVEMBER 5, 2018

If you’re thinking about launching a Software-as-a-Service (SaaS) company, there are two different ways to approach the market. Could they continue to grow revenue at the necessary rate for success given the limited total addressable market (TAM). You only need to look to the stock market for proof.

SaaS Payments 49

SaaS Payments Outsourcing Services Payment Services Payments 49

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake Dipple 4:40 Of course, so, Sideways 6 we’re ID management platform, and we exist to bring good ideas to life every day.

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

Baremetrics

MAY 18, 2021

Working to acquire, qualify, and convert leads is a critical part of SaaS business success, whether you’re a startup or an established enterprise. It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. Want to Reduce Your Churn? Try Baremetrics free. Table of Contents. start free trial.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

CustomerSuccessBox

MARCH 15, 2022

Improves Customer Engagement Increases recurring revenue (ARR/MRR) via increasing customer engagement Builds Trust. Customers that sign up for a free trial are a great marketing target because they’ve already committed to your business enough to sign up and maybe provide relevant information. It’s as simple as that.

Customer Success 52

Customer Success Payment Solutions Scale Payment Features 52

OpenView Labs

JULY 2, 2020

After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

OpenView Labs

FEBRUARY 13, 2020

How do we reduce churn? User Churn and Revenue Churn. On a more tangible level, both user churn and revenue churn serve as staples to measure retention as they directly measure the number of customers who cancel within a given time period as well as the revenue associated with each lost customer.

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

SaaStr

JUNE 16, 2020

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

Sales Hiring 158

Sales Hiring Scale SaaS Payments Payment Services 158

Chart Mogul

JANUARY 22, 2018

Learn how DroneDeploy uses industry data with ChartMogul to quickly make business decisions selling to a multitude of dynamic industries. A construction worker trying to check progress on his job site or make design plans and track them against progress. DroneDeploy is the leading cloud software platform for commercial drones.

Payments 40

Payments Payment Solutions SaaS Payments Payment Services 40

SaaStr

NOVEMBER 2, 2019

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

ChurnZero

JANUARY 17, 2020

If your company is exploring the idea of implementing a dedicated Customer Success (CS) platform, the question of where to start can be daunting. With so many tools at your disposal, it can be challenging to determine how to best leverage a Customer Success platform and hit the ground running. Blog Author: Alex Weihmann.

SaaS Payments 72

SaaS Payments Payment Services Payments Underperforming Technical Team 72

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. For a SaaS company (and almost any business), both success and failure depend on decisions that founders make: team members, target groups, product functionality, and of course business model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Hull

SEPTEMBER 1, 2020

On external platforms, like Facebook. Different post-payment feature adoption strategies you can use on Facebook. This method also works on expansion, retention, churn and user/feature adoption. PLG has been recently popularized by freemium and free trial businesses, like Slack, Dropbox, Typeform, Trello, and others.

Payment Methods 52

Payment Methods Payment Solutions Sales Recruiting SaaS Payments 52

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. The mortality rate of SMBs is so high that you are going to always have high churn due to the customer segment? How do you think about that and the pricing element with SMB?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119