Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. To give some perspective, there were about 300 million smartphones sold in 2010.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Stax

APRIL 18, 2024

With cashless now BEING king, credit and debit cards are the primary method for your customers to make payments. of consumer payments came through card payments. And electronic payments were at 14.2%, closing in on cash at 15.5%. Credit card and debit card payment processing fees apply to them all.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Stax

APRIL 23, 2024

ACH payments are a convenient way for business owners, individuals, and employers to use intuitive automated banking throughout their daily lives. Most small business owners and employers are turning to ACH payments instead paper check payments because of the ease and instant access the ACH network provides.

Payment Methods 88

Payment Methods Payment Services Payment Solutions Payment Features 88

Baremetrics

OCTOBER 7, 2020

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers.

Payment Services 76

Payment Services Payment Solutions SaaS Payments Payment Methods 76

Blulogix

JANUARY 28, 2024

By BluLogix Team Choosing the ideal subscription billing software is a crucial decision, but it’s just the beginning of optimizing your recurring revenue operations. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Services 52

Payment Services Payment Solutions Payment Features Payments 52

User Pilot

OCTOBER 24, 2023

To implement a usage-based pricing strategy, you must understand your value metrics, clearly communicate the pricing structure, set usage limits that trigger upgrade prompts, track usage across segments, and update your model as the product evolves. Pre-payment for pay-as-you-go plans could be on a monthly or annual basis.

Pricing 94

Pricing Payment Solutions SaaS Payments Payments 94

Subscription Flow

DECEMBER 12, 2023

Many software and applications are there that claim to boost the performance of your business, but today, the focus of businesses is such technology that can ensure growth in the long run. Customer Relationship Management ( CRM ) software are the ultimate solution to help you.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

Incredo

JULY 14, 2019

History of the subscription pricing model: From newspapers to the rise of SaaS subscription. What is the subscription pricing model? The subscription pricing model is a business model in which a customer pays a recurring fee on a regular basis (weekly, monthly, quarterly or annually) to use a service or product.

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. We know this is a big decision for businesses. You’re not alone.

Merchant Services 70

Merchant Services Payment Methods Payment Services Payment Solutions 70

Subscription Flow

NOVEMBER 7, 2023

CRM (customer relationship management) software can help with just that. CRM for magazine publishers is a tool that facilitates tracking, grouping, and multichannel customer communication. This translates into profitable and long-lasting business growth. Well, be confused no more.

Payments 59

Payments Payment Services Payment Methods Payment Solutions 59

Subscription Flow

NOVEMBER 23, 2023

The current Software-as-a-Service ( SaaS ) business landscape is going through a mass subscription revolution. Thanks to the advent of cloud computing, SaaS businesses are no longer selling their products in the forms of hardware. This has greatly facilitated the widespread implementation of subscription based billing models.

Payment Services 59

Payment Services SaaS Payments Payment Features Payment Facilitation 59

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? This model contrasts the traditional—and outdated—model where users purchase and install software on their computers or servers.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

User Pilot

OCTOBER 17, 2023

As for customer insight examples, we’ve brought four ways to leverage them to help grow your business: Using welcome surveys to personalize the product experience to match users’ needs and preferences. Then you can refine your help center resources and use them to provide proactive support and tailored solutions.

Payment Methods 83

Payment Methods Payment Solutions SaaS Payments Payment Services 83

The Marketing & Growth Hacking Publication

MARCH 13, 2019

Your Content Marketing Business Model … The Choices You Have! Content Marketing Business Models are often misunderstood to be either Content Marketing strategy plans or Content Creation plans. What exactly is a Business Model? The business model used in such cases is to offer some content free.

Business Model 40

Business Model Content Marketing Payment Methods Payments 40

Stax

APRIL 30, 2024

Whether you run a small online store or a major brand, accepting electronic payments is a must for all businesses. According to Onbe, 73% of consumers prefer using digital payments like cards and payment apps. But to seamlessly receive these payments as a merchant, you’ll need merchant processing services.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

Baremetrics

AUGUST 18, 2021

Invoicing is a sales process where a seller issues a commercial document to a buyer requesting payment. This document shows all products and services rendered, the payment owed, and the contact details of both the buyer and the seller. Invoicing can be done for both recurring and one-time payments.

Payment Features 83

Payment Features SaaS Payments Payment Methods Payments 83

OpenView Labs

DECEMBER 21, 2020

What does the future hold for B2B software? Other big themes were around data, the continued adoption of product led growth, and building communities. Focus on more flexible business models. Employee engagement software is another interesting area for SaaS. Graeme Wilson, Founder at Morphed. Stuff gets missed.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Blulogix

FEBRUARY 16, 2024

Proactive Engagement: Automated systems can identify key customer milestones or behaviors that signal an opportunity for engagement, such as usage patterns that suggest a customer is ready to upgrade or might be at risk of churning. The tools should offer flexibility to customize workflows and communication based on your business needs.

Payments 52

Payments Payment Services Revenue Management 52

Baremetrics

SEPTEMBER 5, 2021

Subscription businesses rely on Baremetrics to segment customer attributes Get deep insights into MRR, churn, LTV and more to grow your business. Typically, a lead scoring system is employed within a CRM; leads are scored based on engagement. Try Baremetrics Free. Here are some key differentiators of these lead types.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

Baremetrics

JANUARY 18, 2022

How to Develop a Great Price Localization Strategy Your strategy for price localization will depend on the scale and the nature of your business. For example, a business offering contact center software across the Western United States will need to consider factors like varying cost of living, local competition, and urban/rural areas.

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98

ProfitWell

APRIL 23, 2020

The faster you can discover what has changed for them and what they need, the better you can implement solutions to help them get through this challenging time. Strong and frequent (daily and even hourly) team communications will help your team understand the changes that are happening so quickly. 4) Create new payment alternatives.

Payment Methods 110

Payment Methods Retention Payment Solutions Payments 110

Chargify

SEPTEMBER 22, 2020

The technology industry is transitioning away from traditional business models and toward flexible, consumption-based billing , especially in the software as a service (SaaS) industry. This move has benefits for businesses and customers alike. Automatically invoice and facilitate payment collection.

SaaS Payments 57

SaaS Payments Payment Services Payment Solutions Payment Methods 57

FastSpring

MAY 5, 2020

Appy is a Software as a Service (SaaS) that creates web applications out of Excel spreadsheets. A few years ago we started with a business model relying on selling license keys of our software. In February we shifted to a subscription model with three plans each on a monthly or yearly billing cycle.

Payment Methods 79

Payment Methods Payments Payment Solutions PayPal 79

SaaSHolic

APRIL 24, 2023

AI offers opportunities for tech-forward solutions in Brazil’s financial infrastructure, catering to previously uneconomical customer bases. For example, Toast, a company that offers vertical software for restaurants, has expanded into lending. Investors are currently nervous about credit in all markets, not just Brazil.

Payments 40

Payments Payment Solutions Payment Services AI 40

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

FastSpring

JUNE 5, 2019

Managing a subscription-based business model can be challenging, that’s why FastSpring offers all of the features and solutions you need so you can focus on building and perfecting your digital products. Communicate Regularly. And the best way to do that is to communicate often. Personalize Follow-ups.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

User Pilot

FEBRUARY 7, 2024

An opt-in free trial allows users to experience the product for a limited time without sharing their payment details. SaaS trial conversion rates are primarily impacted by the length of the trial, the product’s pricing model, and the overall user experience. Offer in-app guidance to trial users and help them experience value.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

Baremetrics

FEBRUARY 2, 2021

Why Customer Support is Important For SaaS Businesses Best Practices for Effective Customer Support How to Measure the Success of Your Customer Support System Are Your Customers Happy With Your Customer Support System? The process of recovering failed customer payments is called dunning. What is SaaS Customer Support?

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. It’s been a staple of industries—publications, utilities, and, more recently, software—since it first emerged in the 17th century. It’s no wonder more and more companies are shifting to a subscription business model. Service businesses are also primed for subscriptions.

Payment Features 74

Payment Features Payments Subscription Revenue 74

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. On the surface, it’s a perfect model. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. Why failed payments and involuntary customer churn go hand in hand.

Payments 79

Payments SaaS Payments Payment Features Payment Services 79

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This would enable us to increase the overall value of the system to customers.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

CustomerSuccessBox

MARCH 15, 2022

Use this analogy to explain your SaaS business model. A dedicated Customer Success Software enhances the general customer experience while also allowing the company to scale. The following are some of the benefits that a customer success solution can provide to your company. Offer a short free trial period.

Customer Success 52

Customer Success Payment Solutions Scale Payment Features 52

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

Scale 152

Scale Payment Services Payment Methods Scaling 152

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. A subscription company is a business that sells their products on a scheduled time basis. A subscription company is a business that sells their products on a scheduled time basis.

Subscription 72

Subscription Payment Features Payment Methods Payments 72

OpenView Labs

JANUARY 29, 2020

How to optimize your freemium model. Stories of ditching a freemium model. When is freemium the right strategy for your business? Is Freemium The Right Business Model? Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

FastSpring

SEPTEMBER 17, 2019

While the recurring revenue part is true and awesome, retaining customers and creating a sustainable subscription-based business model can be super tricky. Remove any pain points, create clear messaging, and be clear about payments and fees. The easy solution to this is to just clearly communicate the differences between tiers.

Subscription 61

Subscription Payment Features SaaS Payments Payment Services 61