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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In this talk, Claire will share these and other lessons for scaling high-growth organizations. I’m an execution person. Know your forever user.

Scale 150
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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. Missed the session?

Scale 116
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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

Second, why does Krish believe it is one of the most important things any company must do? Does it have to be in person? Billion acquisition is just one milestone in the early innings of the company’s story. Yes, it does not scale, but the beauty is the product. What is the process to do it efficiently?

Scale 126
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Going Global: Key Considerations to Drive SaaS Success Abroad

OPEXEngine

But scaling your business in the right place is critical. Where will it make sense to invest the time, effort, and money to set up a local entity and scale it? One problem is that mature companies with established business processes tend to apply their well-worn operational formulas to new markets. Where is the best market fit?

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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Every call center ceo/manager should spend AT LEAST a full shift on the phone." Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly This job has given me a fear of talking on the phones.”

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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

398: Rob Gonzalez is the Co-Founder & CMO @ Salsify, empowering brand manufacturers to deliver the product experiences consumers demand at every point in their buying journey. How should sales and marketing work together on pricing? I was working on a startup that was an early mobile payment platform.

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The Playbook to Hiring Your First VP of Sales and Not Screwing it Up…….with Cassidy Ventures Founder Brendon Cassidy (Video + Transcript)

SaaStr

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.