OPEXEngine

DECEMBER 13, 2022

This scenario, played out every day in boardrooms and Zoom® meetings, is well intended to help the “playbook” be data-driven – but the benchmarks used are often pulled out of a blog or anecdotally collected from colleagues at companies with different business models. That relevance requires an intentional comparison to peer companies.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

User Pilot

MAY 11, 2022

Different user segments can be analyzed in great detail to understand what caused them to use our product, what value they receive from the product, why they became power users or brand advocates, and so on. Business Model. Userpilot customer segmentation by in-app events. What are the benefits of customer segmentation?

SaaS 98

SaaS Underperforming Technical Team Onboarding Churn 98

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Put simply, enduring companies have moats which defend their business model - they are a competitive advantage. There are many examples of businesses with moats and they’re characterised as being difficult to replicate (which is why they’re desirable) - below are several examples: Moat. Brand equity. Customer data.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

JULY 24, 2023

CIOs and others want to concentrate their budget on vendors they trust, so if you have a strong brand, you can benefit from this trend. Here you can see the magic in MongoDB’s business model. They kept the headcount kind of flat. Yet leaders like MongoDB are growing quicker than startups, and it’s usually the opposite.

Revenue 207

Revenue Scale Sales Hiring Cloud 207

Intercom, Inc.

APRIL 4, 2019

This is episode four of Scale , a brand new podcast series on moving from startup to scale up. The second thing was understanding the business model of people who were evaluating Stripe: Do you sell to businesses or do you sell to consumers? We just were never going to get that headcount.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SmartKarrot

DECEMBER 18, 2020

For any business, scaling is the only way towards sustainable growth. But instead of spending money on increased headcount, companies are planning to spend heavily on technology. Gone are the days when customer service used to be a “good-to-have” function in the business. 4 Increased spending on technology.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

For any business, scaling is the only way towards sustainable growth. But instead of spending money on increased headcount, companies are planning to spend heavily on technology. Gone are the days when customer service used to be a “good-to-have” function in the business. 4 Increased spending on technology.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10