User Pilot

OCTOBER 26, 2023

We also share benchmarks, important metrics to track, and best practices. TL;DR Software ROI, or Return on Investment , represents the financial and business benefits of implementing a software application while factoring in the cost of the investment. Assess estimated returns over the software’s whole lifetime.

Outsourcing Services 105

Outsourcing Services Software Outsourced Development SaaS 105

User Pilot

MARCH 19, 2024

Userpilot can help you announce new features , onboard users, collect feedback, and analyze their performance. A feature rollout is a software development technique involving a gradual release of new features and updates. The development cycle, in some cases, lasted years (think Windows XP, Vista, etc.).

Software Development 105

Software Development Scale Development Benchmarks 105

User Pilot

OCTOBER 27, 2023

Personalized onboarding can help enterprise users learn how to best use the product in less time. For example, if your sales team uses benchmarks to sell the product, you could develop a website or video resource that allows users to get familiar with the data on their own. Leah Tharin: PLG for enterprise and complex products.

Enterprise 105

Enterprise Business Scale Customer Lifetime Value 105

Totango

DECEMBER 1, 2021

The agile approach is borrowed from the software development industry, where it is used to optimize collaboration between development teams and clients. Agile CS goals should be quantified in terms of measurable objectives and benchmarks. Use key performance indicators to define CS objectives and track progress.

Innovation 98

Innovation Customer Success Scale Government 98

The Angel VC

NOVEMBER 29, 2013

Development velocity: I don’t know if (or how strictly) you should use a software development methodology like Scrum, which allows you to nicely visualize your development velocity, in the very early days, when you’re maybe just two developers – I would be very interested in your thoughts on that question.

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

Audacix

AUGUST 22, 2022

It's one of the last steps on your journey to building a culture of security within your software development team. At least annual CIS benchmarking via cloud console penetration testing services. It can affect your overall potential customers by dragging your Employee onboarding away from their everyday tasks.

Software Review 75

Software Review Development Team Review Systems Review Software 75

User Pilot

JANUARY 29, 2023

This is different from traditional waterfall project management, where software development happens over a long period in large batches. This becomes the benchmark. Next, you assign story points to other items by comparing them to the benchmark. So a task that is twice as big as the benchmark one, will get 6.

Management 98

Management Software Review Technical Review Benchmarks 98