Payrix

APRIL 24, 2024

Andy suggests that there is an immediate and discernible value-add for software companies to embed payments as a means for retention of SaaS revenue. Plus, software providers gain the addition of payments revenue and the ongoing retention of that additional revenue too. How do payments impact software attrition rates?

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

SaaSHolic

JULY 31, 2023

TLDR: Probably when your company hits $5M+ in Annual Recurring Revenue (ARR). Let’s dive into it: Pre-Revenue → You In the earliest days, successful founders need to be extremely efficient: drive as much productivity as possible with the few resources they have until they “hit something.” It is a lose-lose scenario.

Sales Hiring 52

Sales Hiring Payment Services Underperforming Technical Team Outsourced Development 52

OPEXEngine

FEBRUARY 1, 2022

It is not just a finance focus, but your job is to facilitate the view through every aspect of your business. When structured correctly, finance can improve overall operational efficiency by helping all the operators be more thoughtful about their business. Automate to future-proof your business.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. Average COGs in 2008 was 40% of revenue at the time of IPO, and gross margins averaged 60%. For companies IPO’ing in 2018, average COGs had dropped to 31% of revenue and average gross margins had increased to 68.5% Gross Margin Analysis.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

SaaStr

JANUARY 17, 2020

To date, Automation Anywhere has raised over $840m in financing from Salesforce Ventures, Workday, General Atlantic and NEA, to name a few. Maybe it is an uptake in revenue or a marketing generation or it’s operational efficiency in a number of different verticals.

CTO Hire 135

CTO Hire compliance Scale Startup 135

ChurnZero

MARCH 22, 2023

Breaking your customer base into segments does two things: It aligns your customer journey with the needs of each customer group, and it keeps your CS costs aligned with the revenue that each group generates. Revenue: You also need to consider revenue. Choose the one that has the biggest impact on your customer experience.

Customer Success 97

Customer Success Headcount Finance Leadership 97

ChurnZero

MARCH 22, 2023

Breaking your customer base into segments does two things: It aligns your customer journey with the needs of each customer group, and it keeps your CS costs aligned with the revenue that each group generates. Revenue: You also need to consider revenue. Choose the one that has the biggest impact on your customer experience.

Customer Success 59

Customer Success Headcount Finance Leadership 59