Remove Benchmarks Remove Finance Remove Metrics Remove New CTO
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OPEXEngine SaaS Conversations Recap

OPEXEngine

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. Lauren and Rob shared a range of benchmarks that executive management should consider to accurately assess R&D ROI and resource allocations. . Financial KPIs.

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2020 SaaS C-Suite Evolving to Support Product and Customer Lifecycle Management

OPEXEngine

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Separate Sales, Marketing, R&D, Accounting/Finance organizations were headed by a senior executive. Cross functional management was attempted but often not effective.

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Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

Traditionally, it’s the chief officer of finance or operations. Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. We also measure NPS, and we benchmark that across all acquisitions. They give us NPS goals.

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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 171
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These 36 RevOps Leaders Have Something (Great) to Say

Sales Hacker

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. 36 RevOps Leaders You Need to Follow.

Scale 99
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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

Everyone here I think actually has a different background that they bring to the table, whether it’s a programmer, whether it’s in finance, whether it’s in law. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. It makes sense that that would be the role that comes in as the CTO.