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Annual Plans Reduce Churn Dramatically, Data Finds

ProfitWell

On this episode of the ProfitWell Report, Brendan Schwartz , Co-Founder and CTO at Wistia , wants to know what proportion of paid plans should be annual versus monthly. To answer Brendan's question, we gathered data from just over two and a half thousand subscription companies. If they do feel they’re getting value, they’ll renew. **We

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CEOs and CXOs of FullStory, Sendbird, mmhmm, Miro, ChurnZero, Canva, HackerOne Join SaaStr Annual 2021!!

SaaStr

Chetan Puttagunta, General Partner @ Benchmark. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Suzanne Xie, Head of Invoicing @ Stripe.

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QBR (Quarterly Business Review) vs. EBR (Executive Business Review): And the Winner Is…

SmartKarrot

Only when some metric goes off the benchmark can you know something is wrong. These annual executive business meetings are a wonderful time to discuss contracts. You will know if the customer or key customer is keen on being associated again with the company when their subscription expires. Final Thoughts.

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The Ultimate SaaS Pricing Resources Guide

OpenView Labs

The 2020 SaaS Product Benchmarks Report. B2B and B2C SaaS and Subscription Report. Updated weekly to show the impact of COVID-19, this resource from ProfitWell includes data from their subscription companies. At the enterprise level, discounting SaaS contracts is expected, not optional. Tips on Enterprise Pricing.

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Customer Interviews: The Most Insightful B2B Marketing Technique Marketers Often Ignore

Chart Mogul

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.

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The Emergence

Crafty CTO

In the comments, several users immediately focus on the implications for the stock photo industry: Note, again, this is not “at some point we’ll be able to move off iStock”—but rather “we cancelled our iStock subscription last month.” ” And cost savings isn’t the only driver.

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Customer Interviews: The Most Insightful B2B Marketing Technique Marketers Often Ignore

Chart Mogul

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.