FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 145

Payment Services Merchant Services Payment Methods Payment Solutions 145

FastSpring

JANUARY 10, 2023

In broad strokes, recurring billing consists of four steps: Setting up trials, recurring billing intervals, and pricing models. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. FastSpring: All-in-One Billing Solution for SaaS.

Payment Solutions 137

Payment Solutions Payment Features Payment Methods Payment Services 137

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Fraud prevention and chargebacks.

Payments 95

Payments Payment Features Payment Methods Payment Services 95

Subscription Flow

NOVEMBER 20, 2023

Businesses are shifting from rigid, consumption-based business models to flexible ones that let users pay for the goods and services they use only as much as they use them. What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

FastSpring

JANUARY 19, 2023

When NitroPack was first getting started, they used PayPal to accept and process payments. “It That’s actually the super big problem for all EU SaaS founders,” Georgi explained, “because being in the EU, you need to take care of these things from the very beginning.” This solution lasted less than a month. The problem?

Merchant Services 142

Merchant Services Payment Services Payments Payment Features 142

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. To put it simply, recurring billing can get complicated, especially for a SaaS company.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. What type of medium is used.

B2B 117

B2B Payment Methods Payments SaaS Payments 117

Baremetrics

JUNE 27, 2021

Hopper How can you know if your SaaS business is profitable or not? That’s where SaaS metrics come into play and tell you what you need to know. To get a brief overview: Profitwell is a tool that can provide analytics for SaaS businesses. It has a variety of tools that monitor and analyze the performance of SaaS businesses.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Or are your trials paid?

SaaS Payments 98

SaaS Payments B2B SaaS Payment Solutions 98

Subscription Flow

DECEMBER 20, 2023

Navigating the bustling SaaS landscape without a reliable CRM system is similar to one being like a child who is attempting to learn a skill without the helpful guidance of a teacher. The majority of the time, SaaS companies are involved in business-to-business sales. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. Yes, we’re talking about churn. What is churn? Customer churn happens when an existing customer stops doing business with you. Your subscription churn rate is the number of subscribers you lose over a given period.

Payment Methods 73

Payment Methods Churn Subscription Payment Features 73

FastSpring

MARCH 9, 2022

Because we have data from thousands of Saas and software websites. In this article, we’ll show you examples from a variety of SaaS pricing pages. No matter how you’re selling your SaaS products, you’ll find best practices to improve your pricing page for increased conversions. 7 SaaS pricing page examples. How do we know?

SaaS Payments 145

SaaS Payments Pricing Payments Payment Methods 145

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? It’s common for companies to have digitized some of their financial processes. It’s common for companies to have digitized some of their financial processes. If not, read on. SaaSOptics.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. But for SaaS businesses, PayPal lacks the analytics and reporting features they need to support sustainable growth. PayPal analytics provide limited value for SaaS companies PayPal offers users the ability to conduct seamless online payments.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

SaaStr

AUGUST 14, 2019

First, it doesn’t help to not process the refund. In SaaS, once a customer churns — it’s gone. Revenue that does not recur in SaaS is really revenue you basically never even had. It sucks up way too much energy to deal with payment dramas on customers that you lost — especially small-dollar customers.

SaaS Payments 130

SaaS Payments B2B Subscription Payment Features 130

Baremetrics

MARCH 15, 2021

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions. It has multiple pricing options, unlike Chargebee, and services businesses of varying sizes.

Payment Features 59

Payment Features Payments Payment Services SaaS Payments 59

Baremetrics

AUGUST 5, 2021

Monitor important subscription events as they happen with the Live Stream Keep an eye on signups, cancellations, payments, upgrades, and more. Do you want to get really advanced and compare B2B to B2C customers? Have a customer that pays by invoice, wire transfer, or check? How many new customers did we get last week?

SaaS Payments 98

SaaS Payments Payment Features Payment Services Payments 98

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. The same could also be true for your SaaS business. In our B2B SaaS Pricing Masterclass , we detail the importance of SaaS pricing and how to get it right for your audience.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

BrightBack

MARCH 25, 2020

Across the subscription industry, sales forecasts are rapidly changing, companies are adapting to working remotely and teams are hatching new ways to keep businesses afloat. B2B SaaS companies are stepping in to help small businesses who’ve seen sales drop off a cliff. There’s a silver lining here. We’re reconnecting.

Churn 52

Churn Subscription Payment Features SaaS Payments 52

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Subscription Flow

NOVEMBER 17, 2023

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. What is SaaS customer journey? You can improve every facet of your SaaS business with an accurate mapping of the customer journey. Naturally, though, it is never sufficient.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. But just having a customer success department does not solve issues with your churn rate, customer lifetime value, retention rate, or MRR/ARR. What you require to pull this off are people, processes, and a truckload of data.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

ProfitWell

MAY 21, 2020

We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. And we'll be sharing with you an overall subscription index, from companies on Profitwell, that will be updated weekly. Click below to get the complete ProfitWell Index for B2B or DTC. Stop delinquent churn.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. There are four types of free trials in SaaS: opt-in, opt-out, freemium, and reverse. An opt-in free trial allows users to experience the product for a limited time without sharing their payment details. Evaluating PMF.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

FastSpring

OCTOBER 27, 2021

We asked five SaaS and software companies what they did for existing customers around the holidays. In this piece, you’ll find successful strategies to reward customers, reduce churn, and increase their lifetime value. To combat those negative feelings, run specific promotions for current customers to reduce churn.

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78

Valuize Consulting

AUGUST 17, 2020

This is why you should stay away from unsustainable hail-mary tactics to reduce churn in your business. Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can you afford to keep applying them next quarter or next year?

SaaS Payments 40

SaaS Payments Churn Payment Services Payments 40

Baremetrics

AUGUST 6, 2021

Bookkeeping: What not to do SaaS metrics with Baremetrics Key Bookkeeping Terminology The importance of bookkeeping for your small business Putting your bookkeeping data to work. SaaS metrics with Baremetrics But what if you have too many receipts and invoices to be able to do that? Table of Contents. Try Baremetrics Free.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

Software Platform Consulting

MAY 6, 2019

There are many great articles about SaaS metrics on the web (e.g., Invoicing and payment (e.g., SaaS Metrics Unique to Enterprise-Driven B2B Networks. This means I’m not going to cover common metrics such as GMV/GSV, Take Rate, Churn, NPS, Rule of 40, etc.) see here , here and here.) Order to Cash (e.g.,

Payments 60

Payments Enterprise SaaS Payments Metrics 60

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. What does all of that mean? What Is FastSpring and Who Is It For?

Payments 133

Payments Payment Services Merchant Services Payment Methods 133

SaaStr

AUGUST 14, 2019

How do you handle B2B customers who want a refund on an annual subscription because they didn’t realize that their credit card would get charged again a year later? First, it doesn’t help to not process the refund. In SaaS, once a customer churns — it’s gone. You refund them, 100%. If you try to rip them off?

SaaS Payments 153

SaaS Payments Payments Payment Services B2B 153

ProfitWell

APRIL 2, 2020

If you take a moment to think about it, can you confidently tell somebody how many subscription services you're a member of? Even if you can list off every subscription service you're a die-hard fan of, you may eventually find yourself feeling dissatisfied on a mission to sign up for even more subscriptions.

Subscription 67

Subscription Payment Features Customer Lifetime Value Payment Services 67

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

User Pilot

OCTOBER 6, 2022

Spot account expansion opportunities, and locate friction points to prevent churn. These interactions include engaging with the onboarding checklist, clicking, hovering over a particular feature, canceling a subscription, and more. Poor customer service — leads to negative word-of-mouth, dissatisfaction, and churn.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98