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SaaS Rule of 40 Drivers Using KeyBanc’s 2021 SaaS Survey

SaaStr

” Year after year of lower sales and marketing costs and better customer retention really adds up. To compare the year 1 (meaning 12 months) investment in sales & marketing, we take 12 “cost” months divided by 20.8 “revenue” months, which yields a revenue growth:cost ratio of 0.57%.

SaaS 251
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16 Changes to the Way Enterprises Are Building and Buying Generative AI

Andreessen Horowitz

Some naysayers doubted that genAI could scale into the enterprise at all. On a much smaller scale, we’ve also started to see some leaders deploying their genAI budget against headcount savings, particularly in customer service. Simply having an API to a model provider isn’t enough to build and deploy generative AI solutions at scale.

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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

Businesses can utilize conversation intelligence platforms to enhance their sales and customer service strategies. Aid Of Sales Strategy A big part of the job as a sales representative is communicating the value of the products and services being sold through sales calls.

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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

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25% of B2B SaaS Sales Are Headed to Cloud Marketplaces

OpenView Labs

Cloud marketplaces like AWS Marketplace, Azure Marketplace and Google Cloud Platform Marketplace are digital storefronts where companies can list their offerings for software buyers to find, purchase and provision software. . And there are some pretty amazing opportunities for doing business this way.

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Navigating Apttus’ Return to Salesforce: A Quick Guide for Future Customers

Navint

Having worked for both Apttus and Salesforce, Sean Joyce , the Salesforce practice lead for Navint, is in a unique position to share his perspectives on Apttus returning to its Salesforce roots. Apttus built their applications on the Microsoft Azure platform with the goal of opening new markets, specifically with Microsoft Dynamics CRM.

Azure 40
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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

Justin Bedecarre: And then another client of ours is an international company that has decided that they truly want to scale up in San Francisco. We don’t know when we’re going to be able to get safely back at scale. I need like sales, procurement, collaboration. Some of them are like a wait and see approach, right?