Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. We are the soldiers companies are trying to recruit to help them win the battle for talent. The second army are your main competitors.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Ophelia : When you started out you spoke a lot about the differentiator being that Zendesk is focused on user experience.

Cloud 182

Cloud Sales Recruiting Scale AWS 182

User Pilot

APRIL 30, 2024

Key examples are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, which provide scalable resources like virtual servers and storage. Customer Relationship Management (CRM) Software : CRM systems help you manage and analyze customer interactions and data throughout the customer lifecycle.

SaaS Payments 78

SaaS Payments Payment Services Payment Methods Payment Solutions 78

Practical Advice on SaaS marketing

NOVEMBER 19, 2009

They're not confined to highly-trained, dedicated users with a high threshold for pain. Instead these solutions for expense reporting, recruiting, asset tracking, or sales compensation management, for example, are used broadly, not by experts and not on a daily basis.

Sales Recruiting 100

Sales Recruiting AWS Compensation User Experience 100

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. My role at Buildium In late 2009 the economy had tanked and I had a newly minted MBA but no real job experience.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Point Nine Land

JANUARY 30, 2019

If building the infrastructure of a SaaS product seems easy nowadays (with AWS and the myriad of developer APIs available), it was not the case fifteen years ago. SaaS startups had to explore new interfaces and user experiences that would fit the web browser. Infrastructure. The timing aspect is crucial. Integration.

AI Search 70

AI Search AI B2B Software 70

SaaStr

JULY 10, 2020

The first will be sharing five perspectives and things that I found to be useful in adjusting sales in the midst of a crisis or a turnaround. We also challenged the sacred cow, the assumption at the time, that the website was cannibalizing store sales, in the bricks. If you’re selling to recruiting, they may be deeply hurting.

Scale 184

Scale Sales Hiring Pricing Sales Recruiting 184