Remove AWS Remove Product Marketing Remove Startup Remove Underperforming Technical Team
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Benn Stancil, founder of Mode, on how data science can help us make better decisions

Intercom, Inc.

Liam: Was it challenging to get to this point with Mode in the startup journey? Every startup is going to be a challenge, and Mode is no different. However, we’ve had a great team. Benn: For sure. Mode has had plenty of ups and downs. On the one hand, it’s been very challenging.

Data 151
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Heap vs Pendo: Which is the Superior Product Analytics Tool?

User Pilot

In this article, we look at each product's key features, use cases, strengths, and limitations. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. This allows product teams to group users who meet certain criteria.

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Intercom on Product: One for the roadmap

Intercom, Inc.

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

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Intercom on Product: One for the roadmap

Intercom, Inc.

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. Basically you can more easily start using products. The second constituent there is the developer. Why do developers love SaaS products?

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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. When should one hire their first CS rep? What works?

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Twilio: The First $100m+ ARR with Jeff Lawson, CEO/Co Founder (Video + Transcript)

SaaStr

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. For real, why is the developer market bigger today? ” I’ve never heard that.

Scale 282