Intercom, Inc.

DECEMBER 31, 2019

Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. There is a great responsibility to ensure it trends towards the former, not the latter. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Intercom, Inc.

OCTOBER 14, 2019

One of the benefits of the subscription model is that it holds vendors accountable for the services they provide. Products like Amazon Web Services (AWS) and the rise of engineering talent globally have reduced the barrier of entry for software startups in recent years. There’s more competition and more choices for software buyers.

Software Review 162

Software Review AWS Social Media Machine Learning 162

SaaStr

SEPTEMBER 12, 2019

Many of our users begin their journey with Slack on our free subscription plan. I can point you to tons of stuff on our blog that can do that, but I do want to give you five kinds of things I’ve noticed that are trends in all product led growth companies that I’ve personally done. Product led growth. It is a nightmare.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

Sylvia Ng

FEBRUARY 17, 2016

Work across the stack: mostly Python/Flask, PostgreSQL, JavaScript (React/JQuery/Backbone) and working with AWS. Work closely with the CEO to realize vision for data infrastructure and business intelligence tools and hit subscription goals. Stay up-to-date with the latest changes and trends in digital marketing and UI/UX.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SaaStr

APRIL 24, 2020

How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? How can leadership teams ensure that a crisis is not self-fulfilling and how can one prevent that mindset? You’ve got executive people who want thought leadership.

Scale 219

Scale Leadership Strategy Technology 219

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). You’ve heard this trend called a number of things, both positive (“consumerization of IT”) and negative (“shadow IT”). Remember that product led growth is a journey.

Scale 70

Scale Startup Technical Review Software Review 70