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Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

Our leadership team is fully engaged in the active management of our response during this challenging period. In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. We are conducting interviews and onboarding new employees remotely. Business continuity.

AWS 192
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In the Vault: Finding a Single Source of AI Truth With Marty Chavez From Sixth Street

Andreessen Horowitz

In this conversation, a16z General Partner David Haber talks with Marty Chavez, vice chairman and partner at Sixth Street Partners, about the foundational role he’s had in merging technology and finance throughout his career, and the magical promises and regulatory pitfalls of AI. And I remember the letter. I probably have it somewhere.

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When and How to Build Second Products

Casey Accidental

This is part three in a series of posts related to some presentations I did for the TCV Engage Summit. I recently did a talk for TCV’s Engage Summit where I explained the different types of product expansion, when to start building that second product with a new value prop, and how to know if it’s successful.

Payments 113
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David Barrett, CEO of Expensify: Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision (Video + Transcript)

SaaStr

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. What we do is we’re a service for business travelers. Is that about the…?

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It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). As every SDR gains access to these types of sales engagement tools, response rates will no doubt continue to dwindle. Let’s unpack this phenomenon.

Scale 70
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SaaStr Podcasts for the Week with CMX Media and Salesforce ? May 22, 2020

SaaStr

Adnan Chaudhry, SVP of Sales at Salesforce, then provides actionable takeaways on how to refocus your sales teams, engage with customers, adjust your sales comp and how you can properly forecast in today’s new landscape. This podcast is sponsored by Guru. And so I did that, I was just active on every online community platform I could.

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It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). As every SDR gains access to these types of sales engagement tools, response rates will no doubt continue to dwindle. Let’s unpack this phenomenon.

Scale 51