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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. At Upscope we're researching what sort of services employees at call centers might want and to understand that we need the real unspoken truth. What can we learn from this?

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PODCAST 129: The Keys to Building and Scaling a Company from Scratch with Vishal Sunak

Sales Hacker

Regie uses AI to create inbound, outbound, and even follow-up sales campaigns faster using over a billion rows of performance data across 75 industries. Or which contracts say you can move this customer’s data to another infrastructure provider? So yeah, I mean, that’s exactly right.

Scale 107
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Global Marketing Strategies for SaaS and Software

FastSpring

That’s the philosophy behind SEM International , the firm he founded that specializes in multilingual internationally-based digital marketing services. Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands.

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CAC Payback Basics: What It Is, How to Calculate It and Why It Matters

OpenView Labs

The reason is intuitive—product-led companies have fewer sales & marketing costs because their bottom-up business model relies on the product to acquire, convert, and upsell users. The data doesn’t lie – PLG companies are more efficient. Positively Affecting: Tips for Reducing CAC Payback. Leverage PLG best practices.

Scale 40