SmartKarrot

NOVEMBER 18, 2020

Role: Director, Customer Success Location: Toronto, Ontario, Canada Organization: Book4Time Inc. As a Director of Customer Success, you will assume direct responsibility for a handful of extremely strategic customers in providing a white-glove level of Customer Success. Ensure Smartly.io

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

Sales Hacker

AUGUST 7, 2020

Customer Success. Senior Vice President, Sales SMB. Sales Manager, SMB New Business Acquisition. VP, SMB Essentials Sales. Amazon Web Services (AWS). Onboarding & Enablement Manager – Solutions Engineering. We’ve broken the list down into categories of expertise for your convenience.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

OCTOBER 15, 2019

Unlike when selling into SMB businesses that kind of can go from a demo, to a conversion, to a close in a matter of days, enterprise sales is a lot more complicated and it’s hard to navigate through. So as Lauren sort of alluded to, we started by focusing on SMB’s. It’s not going to work. Thanks Allie.

Underperforming Technical Team 150

Underperforming Technical Team Sales Hiring compliance SMB 150

SaaStr

JUNE 1, 2021

The other thing that dropped our odds of success was the fact that we were focused on small business, on the SMB market, and everyone we talked to, literally everyone. Do not…,” and the reason is no one hardly ever has succeeded in building a big business in SMB. I’m paraphrasing… [laughter].

Part-Time VPE 212

Part-Time VPE Technical Cofounder CTO Hire New CTO 212

OpenView Labs

FEBRUARY 3, 2022

Usage-based pricing (UBP) , also known as consumption-based pricing, allows customers to pay for products according to how much they use. AWS and other infrastructure providers have been using UBP for nearly a decade. Focus on nailing your onboarding experience to create happy self-sufficient customers from the start.

Headcount 73

Headcount SaaS Compensation Acquisition 73

SaaStr

JULY 1, 2020

Then, we’ll end of the day with me and Stewart Butterfield and obviously Slack is doing well, but Slack also has a massive SMB base and its challenges. For example, we’ve got like Roman from Gorgeous that Sam knows at the end of the day talking about dealing with SMB turns, they did something interesting at Gorgeous.

Merchant Services 173

Merchant Services Scale Sales Recruiting Sales 173

Sales Hacker

SEPTEMBER 14, 2021

Everything from sourcing, finding the right candidates to onboarding, and then managing the employee experience once folks come on board. We’re super passionate about employee experience, both at Bamboo HR internally, but also in helping our customers reach the same goals. I was working with HR on his behalf, of finance.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79