AWS Compensation Customer Success Metrics 
SaaStr
NOVEMBER 14, 2023
Meghan Gill, SVP of Sales Ops and Sales Dev at MongoDB, shares different consumption-based compensation models that drive the right behaviors. Compensation will drive it and have unexpected results. If you want to get rid of the cobras, paying for every cobra killed clearly wasn’t the right behavior to compensate.
OpenView Labs
FEBRUARY 9, 2021
This is why we’re seeing more and more SaaS companies—Datadog, Twilio, AWS, Snowflake, and Stripe, to name a few—find success with product led growth paired with usage-based pricing. Usage-based pricing will be the key to successful monetization in the future. Pick the right usage metric. Land-and-expand is real.
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OPEXEngine
JANUARY 11, 2022
Additionally, it is a flexible model that allows customers to buy only what they need (i.e., There are many vendor benefits, too — it is easier to sell and it embodies a customer success solution orientation that drives high customer lifetime value and revenue. Pay for performance compensation plan.
SmartKarrot
JUNE 30, 2022
Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. Organizations are guilty of putting it on the back burner even though it is one of the most crucial factors in success. Maintaining the focus on customer success throughout the mergers and acquisitions process is difficult.
OpenView Labs
FEBRUARY 3, 2022
Fast-growers are extremely efficient at acquiring new customers. As investors, we keep a close eye on customer acquisition cost (CAC) payback. This metric represents how long it takes, in months, to pay off the costs of acquiring a given customer on a gross margin basis. Here’s what we learned: 1.
SaaStr
MAY 3, 2019
Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. Why does Manny believe it is so important to track pipeline coverage as one of your core metrics? Innovation is about empathy with your customers.
SaaStr
JULY 1, 2020
We can save companies $100,000 on their AWS bill. Everybody wants to save $100,000 on their AWS bill right now. We want to tell anybody that listens, you can save $100,000 on your AWS bill and demos are actually as high as they’ve ever been in late stage tech. The metrics have changed on top of the funnel.
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