Intercom, Inc.

JULY 24, 2018

Together we felt like we were growing something from scratch, everything from our work processes to our team identity contributed to a strong sense of being part of “a startup within a startup”, related to but distinct from the broader Intercom family. You’re free to rock your pyjamas all day long if you please.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

Intercom, Inc.

APRIL 19, 2018

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Kellblog

AUGUST 19, 2022

Think: I have this great opportunity with a high-growth data workbench company — but I can’t tell you who it is. They erode trust in the company culture. I’ve run sales for 18 months across two startups in this mode and I learned a ton.). Call me when you can.). Run with an interim.

Sales Recruiting 86

Sales Recruiting Sales Hiring AWS Company Culture 86

SaaStr

MAY 23, 2019

And if you work for a CEO, whether you’re on the e-staff or really any position in a startup, I’m hoping that by understand how the CEO thinks and how the CEO looks at certain issues that you’ll be better able to add value and it will help your career. Startups are like sharks. ” Send me an email.

Sales Hiring 116

Sales Hiring Underperforming Technical Team Scale Startup 116

SaaStr

AUGUST 10, 2023

Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. And his answer, like many answers in startups, is it depends. We hear this everywhere — culture is everything. What does company culture do for a company?

Scale 175

Scale Scaling Sales Hiring Cloud 175

SaaStr

JANUARY 28, 2020

And then I’ve watched, since she made this comment to me about 13 months ago, then I’ve watched with some startups I’ve worked with, where the first marketing hire comes in, and I asked them what their top five priorities are, and then I asked the CEO. And I remember being at that Dreamforce in 2009, which was awful.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

Upscope

JUNE 9, 2021

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. What can we learn from this?

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52