Upscope

JUNE 9, 2021

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. What can we learn from this?

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. And listen and pay attention to those metrics on a monthly basis, and don’t just evaporate, because I think it’s super risky. I would say companies that have training programs, which are wonderful, I think that can facilitate these migrations, right?

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

SaaStr

MAY 23, 2019

Hey, we’re struggling with metrics. Which one of you is a great, metrics-driven CFO?” When you’re building your company culture, in my opinion? ” And, of course, I mean look at all the stuff they’ve done since: AWS, Mechanical Turk, the fulfillment model. Some guy on this board.

Sales Hiring 116

Sales Hiring Underperforming Technical Team Scale Startup 116

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? . We love that.

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

SmartKarrot

JUNE 30, 2022

Every organization has a unique set of cultural norms, values, and preconceptions that guide how employees interact with one another and behave themselves. Choosing what to do with the combined company culture is one of the largest issues of most acquisitions or mergers. Read on to know.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. There’s details, metrics, and no one cared. Is that about the…?

Underperforming Technical Team 239

Underperforming Technical Team Sales Hiring AWS Business Model 239

SaaStr

JULY 29, 2020

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” So, and I wish someone had kind of come up to me in the face and told me really directly, “Michelle, at some point you got to think about the business metrics.

Sales Hiring 167

Sales Hiring Outsourcing Services Scale Sales Recruiting 167