Intercom, Inc.

FEBRUARY 26, 2018

Investors are incentivised to put their money anywhere other than a bank. Our engineers also write a lot of Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure. In today’s world it has never been easier for your competitors to achieve this.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

FastSpring

MARCH 10, 2023

Stream the full interview below or find it wherever you listen to podcasts. Full Interview: Audio-Only Full Interview: Video Transcript Nathan Collier Hey y’all. Alf Ruppert And I use it every time I have job interviews, I put it on the table, they read it, and think for yourself, you will fit in there.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

Upscope

JULY 18, 2021

If you interview most customer support reps they'll probably be polite about their job's stress points but dig a little deeper and the underlying pain emerges. We can't interview that many people and coax out the real issues so we need another way of finding those opinions. Start with the pain point. Customer support is tough.

SaaS Payments 52

SaaS Payments Payment Methods SaaS Customer Support 52

Sales Hacker

MAY 19, 2020

Now, without further ado, let’s listen to this interview with Tom Williams. What we observed is that an awful lot of top sellers already do this stuff. So we’re in this real fortunate position where we’ve got money in the bank and we’ve got money coming in. With Outreach, it’s possible.

Scale 92

Scale Payment Methods Payment Services Sales Hiring 92

Upscope

JULY 18, 2021

If you interview most customer support reps they'll probably be polite about their job's stress points but dig a little deeper and the underlying pain emerges. We can't interview that many people and coax out the real issues so we need another way of finding those opinions. Start with the pain point.

Payment Methods 52

Payment Methods SaaS Payments SaaS Payment Services 52

Chart Mogul

DECEMBER 6, 2023

But over the past 12 months, Open AI’s ChatGPT has gone mainstream, Twitter has become X, Silicon Valley Bank collapsed, as did FTX, and WeWork… How many of these did you see coming? What will 2024 bring? We reached out to SaaS founders, operators, … Before 2023, the term “generative AI” was met with blank faces.

AI Search 52

AI Search SaaS Generative AI ChatGPT 52

SaaStr

OCTOBER 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Paul. Because, you’re not getting as much of that by bumping into someone in the hallway outside the interview room, going, “Hey, can you ask about this thing? Something I ever thought I’d be saying in a podcast interview. Harry Stebbings.

CTO Coach 164

CTO Coach Sales Hiring CTO Hire Software Review 164