User Pilot
APRIL 30, 2024
Appcues enhances user onboarding, adoption , and retention with targeted walkthroughs, in-app messaging, and feature adoption tools. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. What are the benefits of the SaaS model?
SaaStr
MAY 15, 2024
B2B is finding more consumers and prosumers paying, and B2C is finding Enterprise and business use cases. In B2B, you also have fixed costs, but you can diversify monetization based on tokens or seats, or in the case of AWS, however you like. It really pays to lean into retention, especially if you sell to SMBs.
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ChurnZero
OCTOBER 16, 2020
Why would we replicate that awful and uncomfortable experience we have in the B2C world with our B2B buyers? She acknowledges that Customer Success exists to retain the customer but says that retention happens in the space between signatures. How does that make you feel? You need specialists.
Mucker Capital
APRIL 6, 2023
If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. If you work in B2C or e-commerce, you optimize that Add to Cart flow like crazy because that is your revenue. The other dimension you need to think about is the product complexity. So they added sales team.
Sales Hacker
OCTOBER 7, 2021
Beth works with our team of experts to help companies create a culture of engagement, reduce regrettable turnover, increase productivity and revenue, and grow key customer retention. Passionate about coaching, career development and retention. What is one a-ha moment you’ve had in your sales career? Lauren Kiefer. Tamina Zaheri.
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