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Expert tips to unlock business growth with customer success operations

Totango

Christina started the conversation by sharing how, for CDK – a software solutions provider that helps automotive dealerships improve customer experience – data visibility and understanding how their products deliver business outcomes for their customers continue to be the main challenges for her team.

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8 Best Customer Intelligence Tools for Actionable Insights

User Pilot

Analytics for other customer engagement features, such as onboarding flow performance and in-app resource center analytics. Insights into qualitative metrics like customer sentiment. This is the analytics platform of choice for leading brands across various industries, from automotive and retail to SaaS. Surveys in Userpilot.

AI Search 105
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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. Depending on the company that you are starting your career with, there could be varying levels of support when it comes to onboarding, management, training, etc. Understanding how various decisions impact the company’s margin (e.g.

Scale 130
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SaaStr Podcast #390 with Outgrow Co-founder Randy Rayess

SaaStr

Often we hear that SaaS founders have to be the ones onboarding, selling the first customers and asked me to kind of boutique almost kind of handheld process. What’s your core metric? And there’s so many different examples of it, like chatbots and assessments are calculators are common examples of [inaudible 00:03:35]`.

Scale 195