Totango

JANUARY 2, 2024

Christina started the conversation by sharing how, for CDK – a software solutions provider that helps automotive dealerships improve customer experience – data visibility and understanding how their products deliver business outcomes for their customers continue to be the main challenges for her team.

Payment Services 100

Payment Services Merchant Services Customer Success Business 100

User Pilot

JUNE 2, 2024

Analytics for other customer engagement features, such as onboarding flow performance and in-app resource center analytics. Insights into qualitative metrics like customer sentiment. This is the analytics platform of choice for leading brands across various industries, from automotive and retail to SaaS. Surveys in Userpilot.

AI Search 105

AI Search Scale AI Social Media 105

Sales Hacker

OCTOBER 7, 2021

are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. Depending on the company that you are starting your career with, there could be varying levels of support when it comes to onboarding, management, training, etc. Understanding how various decisions impact the company’s margin (e.g.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

OCTOBER 30, 2020

Often we hear that SaaS founders have to be the ones onboarding, selling the first customers and asked me to kind of boutique almost kind of handheld process. What’s your core metric? And there’s so many different examples of it, like chatbots and assessments are calculators are common examples of [inaudible 00:03:35]`.

Scale 195

Scale Sales Hiring Marketplace as a Service Mobile 195