Upscope

MAY 24, 2019

7 CX strategy examples Avast cyber security Kone elevators Gusto payroll and HR service Dell computers A US Airport Southwest Airlines Nordstrum Why have a CX Strategy? The KONE CX program was expanded to the entire company not just one section, they expanded it to R&D, sales, marketing and finance. They're all participants now.

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 176

Travel Marketing Scale Outsourcing Services 176

Intercom, Inc.

JUNE 3, 2021

If you’ve got a good setup, then more teams equal more product, and more product equals more marketing and more sales and all sorts of stuff like that. The only challenge there is your recruiting capacity, right? If X is big enough, are there ancillary asks that follow headcount, such as HR or recruiting or whatever?

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sales enablement is easy.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Intercom, Inc.

JANUARY 9, 2020

Instead, throughout every course we talk about accessibility: when you’re doing your user research we ask, “How are you going to recruit accessible participants?” You lose sales you didn’t want to lose. ” Then under his leadership, everybody was like, “Okay, this is what we’re doing.”

Sales Recruiting 165

Sales Recruiting User Experience Government Leadership 165

SaaStr

APRIL 11, 2019

” Or, “You are the next generation account management software.” ” And for us, the piece that was missing was that there was a job that existed called the customer success manager. Sometimes we, I think, feel like a recruiting arm too just in-. Anthony Kennada: Totally.

Scale 127

Scale Customer Success Artificial Intelligence Sales Recruiting 127

SaaStr

APRIL 7, 2022

We’ll have two full days of thought leadership content, networking opportunities, fantastic food, and fabulous evening events, all in the heart of Barcelona — snag your Europa 2022 tickets and catch up with us on the other side of the Atlantic this summer! We do have a network of recruiters. The technology is perfected.

Sales Hiring 259

Sales Hiring Scale Sales Recruiting Outsourcing Services 259