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Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.
Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles. What has changed?
Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles. What has changed?
No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. Trying To Reduce Churn Rate? These are not laws.
And we even had CEO’s that use our product that were on vacation that needed to get their families home and they called into the airline, to the hotel and they couldn’t get on the phones. Our suppliers came in, our airlines and hotels came in and started contributing content. It’s a competitive marketplace.
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