Sales Hacker

FEBRUARY 12, 2021

Enterprise CRM vs. SMB CRM. There’s also their AI CRM assistant: Einstein AI. This feature is designed to predict which sales leads are more likely to convert, churn risk, lifetime value, delayed payment, and more trends and patterns that managers can use to inform decisions. Highly customizable reports.

Payment Solutions 85

Payment Solutions Enterprise Scale Payments 85

SaaStr

OCTOBER 29, 2019

This is a mobile solution for SMB’s to send an invoice and get paid. There’s a client of Simon Kutcher’s that caters to the SMB segment and they weren’t happy with their revenue growth. This is AI-driven marketing. That team is focused on the SMB segment, customers 250 employees or less.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Casey Accidental

DECEMBER 11, 2023

This year, topics ranged broadly from incorporating AI to deliver world-class consumer experiences to defining and measuring different forms of community-powered growth. Canva was more of a single player and SMB tool. Last, but not least, let’s look at a consumer subscription example. You can read parts 1 and 2 here and here.

Payments 113

Payments Scale Payment Solutions Technical Review 113

ChurnZero

JANUARY 4, 2019

We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. 2.) “In 2019 there will be an increase in subscription fatigue.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Neil Patel

DECEMBER 6, 2020

Constant Contact Pro uses AI-driven marketing automation to provide personalized product recommendations, smart subject lines, behavioral segmentation capabilities, and more advanced workflows. There’s also Adobe Sensei, which uses AI and machine learning to personalize content. It’s loaded with features that are super easy to learn.

Marketing 145

Marketing Scale Software Review Technical Review 145

ChurnZero

JANUARY 4, 2019

We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. 2.) “In 2019 there will be an increase in subscription fatigue.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Upscope

JANUARY 4, 2021

How do I reset my password I can't remember which email address I used to sign up I want to change the account owner How do I cancel my subscription? How do upgrade / downgrade my subscription? Even with those changes we still see the "How do I cancel my subscription question" or "Can I upgrade / downgrade". It's writing code!

Software Review 52

Software Review Systems Review Technical Review Scale 52

Baremetrics

NOVEMBER 9, 2021

A recent example of this is Instacart acquiring Caper AI for $350 million to streamline the online shopping experience. Low churn allows recurring revenue to grow, improves growth rate, and reduces the risk of long-term value loss. Payment processing can cause huge headaches for buyers if the account can’t be transferred.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

FastSpring

APRIL 4, 2024

And these debates are always funny, like, what’s better, you know, PLG, or sales, like growth, or like human written content versus AI written content? David Vogelpohl 08:35 So it’s kind of like this idea that like good UX, good product experience is always good. And I would say like, one of the things we quickly learned in Canva.

Scale 147

Scale Sales Payment Methods Merchant Services 147

SaaStr

NOVEMBER 22, 2019

Travis Bryant: And so for example, one of the tools that we have in the portfolio is a company called Chorus and they do that sort of call recording where there’s AI to interpret what happened in the meeting. Because that is a very clear measure of a subscription model health. Harry Stebbings: SMB to enterprise or vice versa.

Underperforming Technical Team 156

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 156

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started. Gatekeeper. Negotiation.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SmartKarrot

JULY 25, 2022

Apply here: [link] Role: Senior Customer Success Manager Location: Remote, United States Organization: Ai Palette As a Senior Customer Success Manager, you will manage a group of clients, making sure they maximize their Ai Palette subscription and services. Maximize renewal rates and recurring revenue; ensure customer growth.

Customer Success 3

Customer Success SMB AI Forecasting 3