SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. We all underresource customer success vs. sales. But it’s stressful.

CTO Hire 298

CTO Hire Sales Hiring New CTO CTO 298

SaaStr

APRIL 4, 2019

One of the things that we have encountered and I know you have with many of the SaaS customers that you’re working with is that customers today are demanding a much more technical discussion when selling your product and solution. We have win wires that go out daily that talk about a customer success.

Cloud 171

Cloud Scale Trends Machine Learning 171

SmartKarrot

MARCH 14, 2022

As the numbers of tech-based companies grow in number, there is a crucial point to note – Artificial Intelligence (AI) adoption is also growing. They are looking at AI to handle certain operations within the organization. For most of these companies, AI is a part of their core. Are Organizations Already Hiring CAIO?

Artificial Intelligence 10

Artificial Intelligence CTO Hire AI New CTO 10

SaaStr

SEPTEMBER 24, 2021

Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Maya Colato VP of Customer Experience @ Mapistry. Brian Peterson, CTO @ Dialpad. Sydney Sloan, CMO @ Salesloft.

VP of Engineering 278

VP of Engineering Technical Cofounder CTO Coach CTO Hire 278

SaaStr

AUGUST 7, 2021

Yashar Behzadi, CEO Synthesis AI. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Maya Colato VP of Customer Experience @ Mapistry.

VP of Engineering 269

VP of Engineering Technical Cofounder CTO Coach CTO Hire 269

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10].

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SaaStr

AUGUST 15, 2020

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. Jay Snyder: Today I have to manage and track health and my customer success, right?

Payment Methods 215

Payment Methods Merchant Services Scale Payments 215