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Summary of New York Tech Week 2023 (Itaú BBA, BTG, BofA)

SaaSHolic

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

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Doubling Down: Luci Fonseca, Partner at Base10 Partners

SaaStr

I spend a lot of time researching software trends in vertical software, compliance, and AI. She also worked on projects to increase the number of women in venture capital, entrepreneurship, and artificial intelligence, and helped start and build the West Coast fintech practice.

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Best Customer Service Software

Neil Patel

Zendesk offers solutions for businesses of all sizes with solutions like: Answer Bot—An AI bot that suggests articles to help customers Zendesk Guide—A smart knowledge base to help you find resources Zendesk Gather—A forum for customers to connect with each other. High prices for few features No 24/7 support for tiers below Unlimited.

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Women in Tech – Female CxOs Share their Challenges in Tech Startups – with Melissa Kwan, Alice de Courcy, Maja Voje, Laura Erdem & others

User Pilot

After regenerating the image 18 times -and getting pretty much the same result every time – I gave up… According to AI, the ‘tech CEO’ is young, white, and male. A friend of mine is working in finance as a compliance manager, and every New Year’s party the guys are literally harassing women. Because he is.

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Best Cloud Storage Services

Neil Patel

This is especially important if you need advanced security for legal compliance, like HIPPA privacy laws in the healthcare industry. Archiving is typically for legal compliance purposes and is usually very affordable since you don’t need any special features or collaboration tools to go with your storage space. Number of users.

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Best Call Center Software

Neil Patel

Intelligent call routing : Uses automation, AI, or interactive voice response to route customers to the most appropriate agent. In the event of a legal or compliance issue, call recording will cover your bases. Talkdesk also offers AI-driven add-ons for speech analytics, workforce management, and quality control.

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Best Employee Scheduling Software

Neil Patel

This includes things like labor cost management, employee retention, fatigue management, compliance, and more. The Pro version is designed for high compliance industries like corrections, oil and gas, and petrochemical. Shiftboard actually has two different scheduling tools—SchedulePro and ScheduleFlex. Best of all?