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Strategic customer success: minimizing post-sale chaos with Tim Conder.

ChurnZero

Designing a successful post-sale strategy requires choices, says CXology’s Tim Conder. Maybe, just as our product teams create a roadmap of future product features, we should have a similar roadmap of improvements to our customer experience. Here’s the webinar in full. But we can’t do it all. What do you recommend?

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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

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What’s New at Greenhouse: $200M ARR, AI in the Real World, Going Big with PE, and More

SaaStr

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. But on sales calls, the buyer would say the product looked amazing — and that they needed an ATS before buying Greenhouse.

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20 Secrets to Boost Your Facebook Organic Reach

Neil Patel

The advertiser count to date has surpassed 9 million. You need to attract potential buyers and funnel them into your sales funnel. This means that to increase the effectiveness of your ads and to stretch your advertising dollars, organic reach is critical. Post your team photos like Zappos. Absolutely. Yes and yes.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Women in sales often have a polarizing experience. Never believe that doubting yourself is a bad thing. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. What is one a-ha moment you’ve had in your sales career? Anything less is failure.

Scale 130
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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141
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Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Software As A Service (SaaS) is a cloud-based method of delivering on-demand software to users.

Scale 10