Remove Acquisition Remove Operational efficiency. Remove Scaling Remove Underperforming Technical Team
article thumbnail

Stripe’s Will Larson on engineering and infrastructure management

Intercom, Inc.

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. Will Larson has managed infrastructure teams for some of the biggest names in software. Previously, Will was an engineering leader at Digg and then at Uber, where he scaled infrastructure engineering from a small team to more than 70.

article thumbnail

Customer Journey Analytics: Don’t Let All That User Data Make You See The Forest for The Trees

User Pilot

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. Acquisition (Aha! For subscription businesses (Think Slack or Dropbox), retaining customers is just as important, if not more, as acquisition. But then what? Or: Join our free email course!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Many SaaS businesses may typically experience challenges related to poorly optimized day-to-day business processes, ineffective goal prioritization, inefficient operations, and much more.

Scale 10
article thumbnail

Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Many SaaS businesses may typically experience challenges related to poorly optimized day-to-day business processes, ineffective goal prioritization, inefficient operations, and much more.

Scale 10
article thumbnail

Customer Success Metrics: Qualitative vs Quantitative Data

SmartKarrot

Based on that, you can take further decisions like tweaking the strategies, allocating budgets for scaling up or down, and so on. Operational efficiency. It takes into account various customer behavioral aspects along with your pre-defined criteria for what you consider good or bad for a customer success scorecard.

article thumbnail

PODCAST 135: Pushing Through the Zone of Discomfort Towards Personal Growth with AJ Bruno

Sales Hacker

The acquisition process [21:55]. If RFPs are slowing down your sales team, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable.