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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. Look for Red Flag Metrics. But is this purely anecdotal? How common is it for SaaS companies to meet this benchmark?

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Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” “Yep, we need a price.”

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What is flat rate pricing? Examples, definition, pros and cons

ProfitWell

These days, every time you look at a pricing page, it seems there are three to five options staring back at you. It’s no secret that tiered plans are rapidly becoming the gold standard of pricing for SaaS. Is there a benefit in returning to the simpler structure of flat rate pricing? What is flat rate pricing?

Pricing 59
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SaaS marketing guide: differentiate your SaaS marketing strategy

ProfitWell

Owing to differences in customer bases, product complexity, and price strategy, SaaS marketing is fundamentally different from promoting physical products. But selling, for example, B2B pricing software? Price strategy. SaaS products often operate in tiers, so pricing strategies need to be far more widespread and segmented.

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SaaStr Podcasts for the Week with Matrix Partners, ActiveCampaign, Insight Squared, and Dropbox — June 29, 2019

SaaStr

Dave Kellogg is a leading technology executive, independent board member, advisor and angel investor. In his most recent role, Dave was the CEO @ Host Analytics where he quintupled ARR, halved customer acquisition costs and increased net retention rates before selling the company to a private equity sponsor. How do I increase them?

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. “An entrepreneurial leader and advisor from a technology background. No one does it alone.

Scale 130
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SaaStr Podcast #358 with Tipalti Founder & CEO Chen Amit

SaaStr

To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few. How does Chen think about optimizing pricing models today? How can SaaS companies have variable pricing mechanisms without disincentivizing usage?