SaaStr

AUGUST 9, 2019

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? How does Vikas see the space play out in the coming years when it comes to acquisitions?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 122

Scale Sales Payment Methods Merchant Services 122

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

ChurnZero

JUNE 19, 2020

To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. What data you need to get the investment in your Customer Success team. Speakers: Rob Belcher , Managing Director, SaaS Capital. Q&A Recap.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Buyer Enablement.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Naomi Pilosof Ionita | Investing Partner @ Menlo Ventures. This is a mobile solution for SMB’s to send an invoice and get paid. Monetization had 4X the impact compared to acquisition.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. We have a great sales force.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. Really, cloud absorbs hardware, software and services. One of the early co-investments with my prior firm in Bessemer was in Shopify.

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

OnStartups

JULY 7, 2021

We're going to talk about why you invest in what you invest. And we're going to talk about, do you ever invest in non startup stuff? So doing that deal and bringing these guys in, are there any interesting observations or any entertaining little stories about either pre-acquisition or post that had to do with Sam and The Hustle?

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. What’s their acquisition channel?

Sales Hiring 196

Sales Hiring Scale Sales Recruiting Scaling 196

SaaStr

MARCH 13, 2020

Prior to Pipe, Harry co-founded Skurt raising over $11M in the process before being acquired by Fair.com. Harry has also angel invested in the likes of BreathePod and Try.com. In Today’s Episode We Discuss: * How Harry made his way from the UK to founding one of Silicon Valley’s hottest SaaS startups with the founding of Pipe. *

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212

SaaStr

OCTOBER 4, 2019

In Today’s Episode We Discuss: * How did Jeppe make his way into the world of startups and SaaS with his becoming CFO @ Tradeshift? Why did Jeppe decide to focus on SMBs from Day 1? How does the product build in the early days differ when building for SMB vs enterprise? What was that a-ha moment for him with Pleo? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

OnStartups

JULY 7, 2021

We're going to talk about why you invest in what you invest. And we're going to talk about, do you ever invest in non startup stuff? So doing that deal and bringing these guys in, are there any interesting observations or any entertaining little stories about either pre-acquisition or post that had to do with Sam and The Hustle?

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140