Guru’s Rick Nucci on using automation to scale your customer experience
Intercom, Inc.
APRIL 22, 2019
Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. For us, that first fit was with growing sales teams.
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