Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. In China, WeChat, which launched in 2011, sends about 45 billion messages every day. And then there’s messaging.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Buffer Resources

AUGUST 16, 2023

This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Tools + Operations We use a variety of software tools to support our team and customers.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. So in 2011, they introduced usage-based pricing. As customers used the software to generate more leads, they would proportionally increase their spend with HubSpot.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Making the bottom-up shift: You are shifting from the top-down to a bottom-up mindset, which means more money and time to invest in R&D efforts. This innovative software tool is a proven and tested customer engagement booster.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this.

Cloud 100

Cloud Scale AWS Machine Learning 100

Intercom, Inc.

OCTOBER 1, 2020

And that was probably one of the things you invested your time in earliest. And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. Paul: No comments.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

And that was probably one of the things you invested your time in earliest. And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. Paul: No comments.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165