SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul was acquired by the collaborative software platform Wabbi Software S.A. Founded : 2011. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStock

JANUARY 30, 2019

Another was 2011/2012 where not only were another 5 VC firms started but it’s also when international ones set their eyes on this vast market. Its partners boast diverse venture experience and have previously invested in more than 70 companies. SaaS Investments: Pipefy, HeyDoctor. Founded: 2017. Size of fund: $20M.

Venture Capital 155

Venture Capital SaaS Healthcare Finance 155

Tom Tunguz

JUNE 23, 2018

Total dollars invested have fallen by 37%. In 2011, the median startup raised a $0.5M In 2013, there was one Series A for every five seed investments. Startups can invest in deep technology by building machine learning software that might take a year or two to bring to the market.

Machine Learning 175

Machine Learning Artificial Intelligence Startup Investment 175

Tom Tunguz

MAY 18, 2015

in December 2011, and Oracle bought Taleo for $1.9B Interestingly, despite the smaller contract sizes, SuccessFactors invested substantially more in sales and marketing as a percentage of revenue to generate their top-line growth than Taleo. SuccessFactors started out a bit slower, but eventually grew about twice as fast as Taleo.

Sales Recruiting 100

Sales Recruiting Scale Software Acquisition 100

Tom Tunguz

JUNE 20, 2016

The rate of new software company formation seems to have declined materially in the past few years. In 2011-2013, about 1450 software companies were founded each year on average. Perhaps software companies remain in stealth longer. In 2014, that figure fell to 1186 and in 2015, we count 481. Why could this be?

Venture Capital 100

Venture Capital SaaS Machine Learning Artificial Intelligence 100

ChurnZero

JULY 27, 2021

Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. Our judges have some incredibly difficult decisions to make before announcing the final winners in each category of the software awards at the end of August.”.

SaaS 98

SaaS Innovation Cloud AI 98

Buffer Resources

AUGUST 16, 2023

This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app. Tools + Operations We use a variety of software tools to support our team and customers. We also plan to continue to invest in paid marketing. Another area we anticipate we will continue to invest in is AI.

Merchant Services 77

Merchant Services Payment Services Payment Features Payments 77

Intercom, Inc.

JUNE 1, 2018

In the very early days of Intercom the marketing hat fell on my head, but I’d be doing marketing a disservice (and 2011 Des a disservice) if I said that’s what I thought I was doing. Does that mean that everyone should invest in content marketing early on? The plan was simple: get people to learn about Intercom and talk about Intercom.

Startup 201

Startup Strategy Marketing Social Media 201

SaaStock

MARCH 8, 2019

Before getting into the investment world, she started and sold two successful companies in edutainment, and made a prominent name in the tech field around the world. At the beginning of 2019, she became an ambassador of Moxie Future, an initiative for women investors that facilitates investment in a responsible and sustainable future.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

Intercom, Inc.

MARCH 27, 2018

Historically, we’ve spent proportionately way more on research and development than other software companies we track, and that won’t stop any time soon. This funding will go straight into building great new software at a pace you’ve yet to see from us. Investing in machine learning to make automation personal at scale.

Artificial Intelligence 224

Artificial Intelligence Scale Machine Learning Technology 224

Tom Tunguz

MARCH 2, 2014

The chart above shows startup company formation rates, the number of new companies formed each year from 2004-2011 by Crunchbase sector. Below is a chart of the most competitive categories in 2011, those with the greatest rates of company formation. The first four tags: web, mobile, enterprise, and software are catchall.

Advertising 100

Advertising Startup Trends Mobile 100

Tom Tunguz

OCTOBER 12, 2014

Unlike these other companies, WorkDay has employed a huge professional services team in addition in investing massively in their R&D to create a broad suite of products. In 2011, the year of the IPO, services still accounted for 33% of revenues. Selling people’s time can’t be leveraged like software.

Benchmarks 108

Benchmarks Deferred Revenue Venture Capital Outsourced Development 108

Neil Patel

SEPTEMBER 14, 2021

In 2011, Japanese YouTuber Ami Yamato created a 3D avatar to share her feelings about moving back to London after spending several years in Tokyo. The Vtuber videos might look complicated to create, but the format is becoming increasingly accessible thanks to advances in digital technology and software. The History of VTubers.

Technical Review 106

Technical Review Software Review AI Social Media 106

Tom Tunguz

JUNE 8, 2015

ServiceNow’s software allows clients to develop custom applications for their own needs, often with the help of the company’s professional services team. Since 2011, the average revenue of a ServiceNow customer has expanded to $250,000 on average. But that figure has increased dramatically over the past four years.

Benchmarks 108

Benchmarks Metrics SaaS Investment 108

Tom Tunguz

JUNE 2, 2015

In a recent podcast , Ron Gill, the CFO of Netsuite - a $7B+ market cap company with about $600M in 2014 revenue, which provides ERP software to mid-market companies - articulated the importance of the Lifetime Value / Cost of Customer Acquisition (LTV/CAC) ratio for his company. In the 2009-2011 period, churn mitigation improved the LTV/CAC.

Startup 108

Startup SaaS Churn Engineering 108

Tom Tunguz

OCTOBER 21, 2013

From about 2004 to 2011, the average publicly traded SaaS company held an EV/Rev multiple of 3 to 5x. Since 2011, that figure has been multiplied by 4 to 7 times. In 2010, SaaS companies as a whole began investing more to grow faster and in the past three years, average growth rates have risen to about 35%.

SaaS 100

SaaS Trends Startup Revenue 100

Tom Tunguz

JUNE 23, 2014

First, which sectors are in vogue now in Seed investing and Series A investing? The chart above shows the trends in the seed investment market. The hottest sectors, those with a sudden increase in seed investment share, include some obvious ones: Hardware + Software, Health and Wellness, and Messaging.

Automotive 100

Automotive Startup Trends Advertising 100

Intercom, Inc.

OCTOBER 26, 2020

Even though I knew I had so many more things I wanted to do with my life, and ways I want to invest my energy and different missions and adventures. Imagine what else you could do with your life … When I thought I was a CEO, I was trapped by that. Can’t do it. You can’t reach these people. They won’t pay enough.

Leadership 211

Leadership Scale SMB Innovation 211

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. So in 2011, they introduced usage-based pricing. As customers used the software to generate more leads, they would proportionally increase their spend with HubSpot.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Intercom, Inc.

JUNE 20, 2018

In 2011 Marc Andreessen declared that software is eating the world. The last thing I’ll say is remember to invest in a positive feedback loop. Here’s how we did it with a few lessons we learned along the way. Trial and error: adding sales input to the product roadmap. Building a positive feedback loop.

Scale 199

Scale Sales Software Review Strategy 199

The Angel VC

FEBRUARY 24, 2011

It’s said that a decade ago, you needed millions of venture capital in order to launch an Internet startup whereas today, thanks to open-source software, cheap hardware and new ways to acquire users for free (in particular virally via Facebook/Twitter and with SEO via Google), you can do the same with a small fraction of that. Get the point?)

Startup 103

Startup Venture Capital Investment Software 103

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. How do we feel about being called ‘women in tech’?

Technical Review 118

Technical Review Scale ChatGPT Innovation 118

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. Christoph co-founded Point Nine Capital in 2011. We’re based in Europe, but we invest, well, first of all, all over Europe and also in the U.S.

Development Team Review 155

Development Team Review Software Review Management SaaS Payments 155

Sales Hacker

SEPTEMBER 11, 2020

Imagine having the opportunity to sell into a company like Lyft in 2011. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. Venture capitalists invest in startups because they believe in the founder(s) and their vision. That means a majority of their investments are write-offs.

Outsourcing Services 77

Outsourcing Services Scale Startup Outsourced Development 77

The Angel VC

DECEMBER 25, 2010

As 2010 is drawing to a close I’d like to take a moment to give you a quick update on my angel investment activities and more importantly, thank the incredibly talented and hard-working people who have made it such an amazing year. Mange tak to Mikkel , Morten , Alex , Michael and the whole crew.

Cloud 106

Cloud Investment B2B Subscription 106

Tom Tunguz

SEPTEMBER 29, 2014

MDM provides enterprises software to manage the mobile phones and tablets of their employees. The company delivers its product both as perpetual license software and as-a-Service. Customers buy the software and deploy it on their own hardware, so there are no ongoing costs of revenue. MobileIron employs a hybrid delivery model.

Benchmarks 100

Benchmarks Metrics SaaS Scale 100

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Making the bottom-up shift: You are shifting from the top-down to a bottom-up mindset, which means more money and time to invest in R&D efforts. This innovative software tool is a proven and tested customer engagement booster.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Neil Patel

NOVEMBER 7, 2020

Data shows companies can generate $38 for every $1 email investment. Now, guess what was one of the top three reasons found Jilt , an email marketing software, responsible for why people unsubscribe from emails? When it comes to email marketing, Software as a Service (SaaS) brands have special needs. Bad content!

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

Chart Mogul

JUNE 9, 2023

We were joined by: Christoph Janz Managing Partner at Point Nine Christoph is a long-time Internet entrepreneur turned angel investor turned early-stage VC/ Before co-founding Point Nine in 2011, he was one of the first angel investors in companies like Zendesk, FreeAgent, Geckoboard, and Momox.

Trends 52

Trends SaaS Payments Payment Solutions 52

Tom Tunguz

DECEMBER 15, 2014

We haven’t yet allowed enough years for the companies founded in 2011 that require five years to reach a billion dollar value to mature, which depresses the average value. In addition, open source software is a big driver of infrastructure innovation. Why is this happening? I think there are at least four causes.

Startup 100

Startup B2C Scale B2B 100

Tom Tunguz

SEPTEMBER 2, 2014

Zendesk is a 700 person company that builds customer support software. The company has achieved a 114% CAGR from 2011 through 2013, an impressive growth rate. Some might argue that the relatively heavier investment in R&D should reduce the need for Sales & Marketing expense. Zendesk went public earlier this year.

Benchmarks 100

Benchmarks Metrics SaaS Scale 100

Tom Tunguz

AUGUST 26, 2014

FLTX, a maker of fleet tracking software, has identical ARPC. To grow at that pace, HubSpot has been investing aggressively in sales and the company is widely respected for its content marketing prowess. Field 2011 2012 2013. Only WIX, CTCT and RNG had smaller figures of $86, $265 and $352. RNG 1999 14 162. QLYS 1999 13 91.

Benchmarks 108

Benchmarks SMB Metrics SaaS 108

OpenView Labs

FEBRUARY 4, 2020

The experience of Deputy , a Sydney-based workforce management software company (and an OpenView portfolio company), helps reinforce the insight. The higher prices fueled an acceleration in revenue growth, which the company could then use to further invest in the product and customer experience. Sign 3: You create a very high ROI.

Pricing 60

Pricing Scale Technical Review Software Review 60

ChurnZero

FEBRUARY 7, 2020

72% of Customer Success roles are in the Software & IT industry with other top hiring industries including Internet, Marketing, and Finance. With a large majority of Customer Success roles (72%) in the Software & IT industry, this emerging discipline is powered by the surge of SaaS—a $143.7 billion dollar market.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

Sixteen Ventures

AUGUST 1, 2018

I originally gravitated toward Customer Success because at the time this movement started to gain momentum (2011?), I’m also very tired of consultants, software vendors, hackers, and hustlers talking about the latest “churn busting” gimmick (and stealing my ideas and content, but that’s for another day).

Churn 129

Churn Underperforming Technical Team Sales Hiring Customer Success 129

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. Short on time? That’s where we come in and become helpful for those teams. Andrey: Absolutely.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStr

SEPTEMBER 15, 2023

He believes happiness is contagious and that there are no leaders in software who aren’t multi-product. Most startup founders are either pirates or romantics , and Mathrubootham was foolish enough to believe they could start in that small suburb while building a global software company. From day one, he was committed to going global.

Sales Hiring 217

Sales Hiring Scale SMB AI 217