Neil Patel

NOVEMBER 27, 2020

Second, selling on a wider range of marketplaces gets your products in front of a larger audience. However, by setting up multiple accounts with different marketplaces, you’ve got greater flexibility if things go wrong. And there are other benefits in finding additional marketplaces, like: Greater Flexibility.

Payment Methods 145

Payment Methods Payments Marketplace as a Service Payment Services 145

Intercom, Inc.

APRIL 7, 2022

Sometimes, to develop a valuable service for your customers, you have to take one step back and understand what they need from you at that moment and where your gaps are. As the role evolves, it becomes more proactive – the CSM starts advising customers on how to make the most of their service and helps them succeed in their long-term goals.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 157

Scale Underperforming Technical Team Sales Hiring Branding 157

Sales Hacker

MARCH 2, 2020

Winning with Data. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. Blueprints for a SaaS Sales Organization.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Point Nine Land

OCTOBER 22, 2019

How Clio grew from a lifestyle business into a legal tech juggernaut From bootstrapping growth to securing a $250 million funding round, Clio is a lesson in how to scale a company without abandoning its roots. Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. lawyers.’”

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

JUNE 20, 2019

They gave us zero data, they had zero flexibility. And you think, wow, big deal, sounds really boring and strange but if you submit a payment through Visa Mastercard, it’s not just a card number and a name, they’ll submit over 100 data points. We had a marketplace payer solution. Way too early, it all failed.

Payment Methods 135

Payment Methods Merchant Services Payments Payment Services 135

SaaStr

JULY 22, 2019

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 174

Scale Scaling Sales Hiring Underperforming Technical Team 174