SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 162

Scale Underperforming Technical Team Sales Hiring Branding 162

Intercom, Inc.

APRIL 7, 2022

Sometimes, to develop a valuable service for your customers, you have to take one step back and understand what they need from you at that moment and where your gaps are. As the role evolves, it becomes more proactive – the CSM starts advising customers on how to make the most of their service and helps them succeed in their long-term goals.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

SaaStr

FEBRUARY 7, 2020

Plus, from 2007 until 2013, Karen ran all of Box’s business development, partnership, and strategic alliance activities. Ep 306: Join Bessemer Venture Partners’ Alex Ferrara as he takes a look at trends and predictions for the cloud industry in 2019. How are they thinking about growing the company and the leadership team?

Scale 177

Scale Underperforming Technical Team Investment Sales Hiring 177

Point Nine Land

OCTOBER 22, 2019

For Jack Newton and Rian Gauvreau, the lightbulb moment that led to the creation of Clio came out of a casual conversation they had in 2007 with the director of practice standards at the Law Society of British Columbia, an organization that can be compared in function to the National Bar Association in the U.S. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

JUNE 20, 2019

So it’s a good number, especially unique for cloud companies. We had a marketplace payer solution. Split payment settlement directly to the artist, beautiful, but this was in 2007, the year Spotify just started. People liked the idea, but it was way too early that it didn’t fly. Way too early, it all failed.

Payment Methods 140

Payment Methods Merchant Services Payments Payment Services 140

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. The company started back in 2007, 2008. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service.

Scale 181

Scale Scaling Sales Hiring Underperforming Technical Team 181