Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Founded: 2010 Known customers: Okta, Knewton, Study.com, Doodle, Percona, Freedom Price starts at: $249/month. #7 Best For: Customer Support Services. 8 Typeform.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SmartKarrot

AUGUST 29, 2022

Automate support processes wherever possible. Netflix has built a great customer support experience for its customers. They have changed their entire business model, transitioning from a physical product to digital goods, which paid off in spades. The best takeaway here is, again, the focus on the customer.

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

SaaStr

APRIL 16, 2023

It was early 2007 the iPhone was announced. Jason : A lot of things I want to chat about with limited time, but I want to talk about business models, because we’re here about scaling revenue. Slack for Business? You plug in Zendesk if you use it for customer support tickets.

Scale 340

Scale Sales Hiring PayPal Development Team Review 340

Chargify

MARCH 28, 2018

In 2007, combo meal sales began to drop. From 2007 to 2012, combo meal sales at fast food restaurants declined by 12% , according to a NPD Group study. According to Bonnie Riggs, NPD restaurant analyst and author of the report, “it came out loud and clear that the customer wants more options in the combo meal.”. No downloads.

Pricing 47

Pricing Innovation Scale SaaS 47

Point Nine Land

OCTOBER 22, 2019

For Jack Newton and Rian Gauvreau, the lightbulb moment that led to the creation of Clio came out of a casual conversation they had in 2007 with the director of practice standards at the Law Society of British Columbia, an organization that can be compared in function to the National Bar Association in the U.S. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40