Remove 2007 Remove Business Model Remove Customer Support Remove PayPal
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A Look Back: Slack at $30,000,000 in ARR

SaaStr

It was early 2007 the iPhone was announced. Jason : A lot of things I want to chat about with limited time, but I want to talk about business models, because we’re here about scaling revenue. Slack for Business? I met you probably before that, you come out of PayPal and all this, and it’s a change.

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14 Key Business Lessons SaaS Companies Can Learn from Netflix

SmartKarrot

Automate support processes wherever possible. Netflix has built a great customer support experience for its customers. This commitment to customer satisfaction paid off over time as more people signed up for services like streaming video or DVD rentals via credit card or PayPal payments. Conclusion.