User Pilot
MARCH 23, 2022
NPS is a type of user survey developed in 2003 by Bain & Company. What the leadership board currently looks like. A best practice is usually an Amazon voucher or extended subscription. Offer incentives when asking people for surveys that will require an additional time commitment. What is a Net Promoter Score (NPS) survey?
SaaStr
APRIL 24, 2020
How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? How can leadership teams ensure that a crisis is not self-fulfilling and how can one prevent that mindset? How should we structure content for these virtual events? *
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SmartKarrot
JUNE 22, 2023
Today’s super dynamic B2B environment mandates everyone in the leadership to be more innovative to get things done! Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007. This makes it an ideal choice for businesses that use Microsoft Suite regularly (or have a subscription to it).
SaaStr
JANUARY 27, 2024
SaaStr was created in 2012 to democratize learning and how to build B2B companies, and WordPress was started in 2003 to democratize publishing. Speaking of the long game, Matt talks about the launch of the 100-year subscription plan last year. He loves subscription models where people pay for something that gives them value.
SaaStr
MAY 30, 2019
We sold that to IBM in 2003, and it was a fantastic experience. And, as you all know, that was really foundational for the class of companies we build today because the subscription model meant that we had to focus on things like customer experience, customer success. We built that business to about $800 million. Setting goals.
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