article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Engineering Manager: In charge of planning, designing, and overseeing projects. Average salary: $196,172/yr.

article thumbnail

Product Development Process: The Seven Stages Explained

User Pilot

While product development describes the process of creating the product itself (i.e. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. The product development process has seven key phases: First up is coming up with an idea.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

My First 16: Creating a Supportive Builder Community with Plaid’s Zach Perret

Andreessen Horowitz

But along the way we found that the tool that we’d built was really interesting to a lot of other developers. So, myself and my co founder, we were kind of software developers, like kind of engineers by background. We didn’t hire a sales leader until we were probably 4 years into the company.

article thumbnail

Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

On this podcast, we share stories from global SaaS leaders like Ryan, that you can use to inspire new growth strategies in your own business. Although this category, still maturing, even the biggest companies in the world, even with software still are figuring out their operations, strategy, their framework, things like that.

article thumbnail

Customers don't care about you

Practical Advice on SaaS marketing

For example: "Our billing management system is focused on the meeting the special needs of veterinarians in the US" "We deliver an HR recruiting solution built specifically for K-12 public school administrators" "We've built an inventory management system based on our deep understanding of the food service industry."

article thumbnail

Run Less Software

Intercom, Inc.

It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. Innovative startups.

article thumbnail

What Are The Top 50 SaaS Companies in 2020?

SmartKarrot

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management. Customer Support.