SaaStr

APRIL 12, 2022

So is Square a SaaS company? The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS. Its software and services business is the one with the real operating margins. Going upmarket.

Payments 270

Payments SaaS Payments Payment Services Revenue 270

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Angela: Why Global Payments? Jeff Sloan: Thanks for having me, Angela.

Payment Solutions 83

Payment Solutions Payments Payment Services SaaS Payments 83

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Increase revenue growth.

SaaS Payments 93

SaaS Payments Payment Services Payment Methods Payment Solutions 93

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

SaaStr

AUGUST 3, 2022

Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. SaaS growth slowed to 10% year-over-year, down from a peak overall growth of almost 100% (!) Gross Margins declining toward 50% as payments, merchant services and more outpace the growth of SaaS subcriptions. More on that here.

Payment Methods 227

Payment Methods Merchant Services SaaS Payments Payment Solutions 227

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 138

Merchant Services Payment Services Outsourcing Services SaaS Payments 138

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. Over the previous decade, many companies have embraced cloud-based services. Which cloud service providers do you use?

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

Stax

FEBRUARY 21, 2024

So, of course when it came to revenue-driving activities, Ford knew that success in marketing—and business—wasn’t about how much your marketing spend is, but how efficiently you spend it. For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. said Suneera Madhani, founder and CEO of Stax.

Stax 88

Stax Payments Payment Services Payment Features 88

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. Shuo Wang is the CRO and co-founder of Deel, one of the fastest-growing SaaS companies.

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Sales Hiring Payment Services SaaS Payments Scale 233

SaaStr

NOVEMBER 1, 2023

How is SMB SaaS doing today? Transaction Fees Growing Far Faster (38%) Than Software / SaaS License (21%). Both Bill and Shopifty have morphed over the years from almost pure SaaS companies to payments platforms built on top of a SaaS core. But Bill did it the hard way, and built the payment platforms itself.

Payment Services 292

Payment Services Payments SaaS Payments Payment Solutions 292

How To Buy Saas

MARCH 21, 2024

With over 50 billion SaaS service users in the US (including repeat customers) there’s little doubt about the health of the SaaS industry. But what exactly are these services, and should your startup business be using them? What Is SaaS? Here are major development services to consider.

SaaS Payments 40

SaaS Payments Payment Services Payment Solutions Payment Methods 40

Sales Hacker

MARCH 29, 2021

RevOps has grown in importance as SaaS products have continued to proliferate and organizations have recognized the importance of good data, efficient workflows, and ensuring cross-department collaboration. The growing role of partnerships in driving revenue. Processing and remitting payments.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

SaaStr

APRIL 19, 2023

And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins. 39% of their revenues from software, and going down. Payments are the largest segment (like Toast and Shopify as well), but at least low-margin hardware is a small percent of revenue.

Payment Solutions 242

Payment Solutions Point of Sale Payments SaaS Payments 242

SaaStr

NOVEMBER 22, 2023

So AppFolio is a big vertical SaaS+ success story I frankly don’t know as much about as I should. So AppFolio is a quiet member of the 10x ARR club – SaaS for property management – $660m run-rate, $7.2B Gotta Radically More Efficient in 2023 This is really the theme of the year in SaaS and Cloud.

Payment Services 241

Payment Services Payment Solutions SaaS Payments Payments 241

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue?

Merchant Services 359

Merchant Services SaaS Payments Payment Solutions Payment Services 359

SaaStr

MARCH 8, 2024

VCs often enable these models. Blitz scaling. SaaS + hardware, SaaS + payments, etc. So be extra careful here — you have to be even more efficient than pure SaaS. Rag & Bone is selling to Guess $GES for $56m on ~$250m of revenue. And High Burn. The big D2C failures are prime examples.

Churn 230

Churn Startup SaaS Payments Venture Capital 230

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

SaaStr

APRIL 23, 2021

Bill.com is one of the quiet SaaS success stories. Now they’ve scaled to $200m+ ARR growing 38% selling just to 100,000+ SMBs, solving a hard problem (i.e., automating the back office and payments and billing for SMBs), and doing it with 120%+ NRR. Making more and more money on each payment. Even small customers.

Payment Solutions 323

Payment Solutions Payments SaaS Payments Payment Services 323

SaaStr

SEPTEMBER 15, 2020

As a growing SaaS company, there is a lot to think about in a day: How is my ARR doing? vary on how they handle sales tax and SaaS. As you scale up, it’s essential to ensure that your sales tax management process is accurate and automated, so you don’t run into compliance issues in the future. . Here’s why you should. .

Payment Services 268

Payment Services compliance SaaS Payments Scale 268

SaaStr

AUGUST 24, 2022

Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. At least 20% of your customers from referrals and second-order revenue. #4. As the brand scales, they get more of a boost from inbound. #5.

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SaaS Payments Scale SMB Payment Solutions 293

Baremetrics

AUGUST 22, 2021

Subscription revenue can be defined most simply as a model which generates income from customers through recurring fees that are paid at regular intervals. These can be weekly, monthly, or annual payments. Before we get into the more complicated stuff, let’s consider the difference between earning revenue and collecting revenue.

Payment Features 90

Payment Features Payments Subscription Revenue 90

SaaStr

OCTOBER 26, 2022

So this year has been rough on SaaS and Cloud stocks, with multiples down 75% from a year ago and the markets overall down 50% or more. It’s barely trading at 3x revenue. That’s Freemium at scale. Payments and e-commerce drag blended gross margins down to 60%. But payments can be low gross margin, and they are for Wix.

Payments 225

Payments Payment Solutions Payment Methods SaaS Payments 225

SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Series C ($5.35

SaaS Payments 244

SaaS Payments Scale Payment Methods Payments 244

Subscription Flow

NOVEMBER 20, 2023

Businesses are shifting from rigid, consumption-based business models to flexible ones that let users pay for the goods and services they use only as much as they use them. What Entails Effective Subscription Revenue Management? What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

SaaStr

JUNE 1, 2023

We’ll see 2,500+ of the best SaaS founders, execs, and VCs NEXT WEEK June 6-7 at 2022 SaaStr Europa ! Make enables individuals, teams, and enterprises across all verticals to create powerful custom solutions that scale their businesses faster than ever. Grab tickets here. SAP for Startups? It’s an unexpected story!

Scale 201

Scale Payments Payment Solutions Artificial Intelligence 201

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn.

SaaS Payments 93

SaaS Payments Churn Underperforming Technical Team Payment Methods 93

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Brex then scaled its payments business quickly. In the 1990s, it was JC Penney and Sears.

Payments 190

Payments Payment Methods Embedded Payments Scale 190

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales.

Scale 203

Scale Marketplace as a Service Cloud SaaS Payments 203

SaaStr

MARCH 25, 2021

It’s done it by going more upmarket, and better monetizing partners and services. A reminder that adding a bit of fintech to your SaaS can be a huge accelerant. A reminder that adding a bit of fintech to your SaaS can be a huge accelerant. Driving existing customer revenue up more than new logos.

Outsourcing Services 222

Outsourcing Services Payments Merchant Services SaaS Payments 222

Baremetrics

APRIL 13, 2021

As a subscription-based business, choosing the right payments processor and setting up a recurring payment system for your customers is critical to running a successful company. In this guide, we'll go over how to set up recurring payments and handle invoicing in a manner that's streamlined, convenient, and low on fees.

Payment Features 98

Payment Features Merchant Services Payment Services Payments 98

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. FastSpring manages the process of following up with customers after their payments fail.

Payment Methods 67

Payment Methods Payments SaaS Payments Payment Services 67

SaaStr

MAY 8, 2021

I felt like when I was a SaaS CEO and had to go profitable, they helped saved my rear. But as time has gone by, and I’ve worked with more SaaS companies, I’ve also seen the downside of annual contracts at many start-ups as well: Annual deal collections can be tough for start-ups. This is still true. So for sure, do that.

SaaS Payments 266

SaaS Payments Payment Services Scale Payments 266

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

Tom Tunguz

MARCH 28, 2021

UIPath, leaders in the Robotic Process Automation (RPA) category, filed their S-1 last week , revealing an impressive business. Second, UIPath’s cash flow margin, (defined as cash flow from operations divided by revenue), shows the company has attained a turnaround of similar magnitude on a cash basis.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

SaaStr

MAY 10, 2021

Fast forward to today, and we can add an important nuance to that: a second core product not only helps you grow faster at scale (a bigger TAM), but it drives up NRR and more revenue from your existing customers. Pretty good for SMB SaaS. In fact, now it’s more than 2x the size of its SaaS software alone.

Merchant Services 179

Merchant Services SaaS Payments SMB Payment Solutions 179

CustomerSuccessBox

MARCH 10, 2022

In this day and age, all B2B SaaS firms want to optimize Automation to scale Customer Success in their organizations. Why is Automation important to scale Customer Success? Managing your customers and their success path as a SaaS company is a meticulous process. Let’s see how automation can scale customer success.

Scale 52

Scale SaaS Payments Customer Success Scaling 52