Retention SaaS Payments Technical Support 
Stax
JANUARY 28, 2025
Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?
Payrix
APRIL 24, 2024
Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.
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FastSpring
SEPTEMBER 16, 2022
In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.
Stax
APRIL 17, 2025
Partner programs typically include technical integration, co-selling opportunities, and revenue-sharing models. In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. What is an ISV (Independent Software Vendor)?
Baremetrics
SEPTEMBER 26, 2021
There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. But how many SaaS financial metrics are you really tracking?
Baremetrics
OCTOBER 8, 2021
Churn is the share of your customer base that has stopped using your service over a defined period of time. While Stripe is an amazing payment processor and can help any SaaS business, you can only get the most out of their tools with a third-party analytics dashboard. Failed payment recovery services 5 Summary.
User Pilot
MAY 8, 2024
Satisfying customer needs is essential for retention and loyalty. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Deliver exceptional customer support using AI and self-service resources. Let’s get to it.
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