article thumbnail

12 Best Software for Customer Feedback to Gather Actionable Insights

User Pilot

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer.

article thumbnail

The Cadence: How to Turn Your SaaS Startup into an Army with David Sacks (Video + Transcript)

SaaStr

First, I was the founder or CEO of PayPal during the PayPal Mafia period, and I was a self-taught product person, I learned how to do product management operations there. Salesforce is the most successful cloud software company, and so it’s worth I think learning from the things that they’ve done.

Startup 276
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product-led growth: AKA what you should be doing | ProfitWell

ProfitWell

The way in which people buy and use software is drastically changing. Consumers are more eager to try a product than to converse with a salesperson—paving the way for a product-led growth approach. It developed a product people desperately needed—easy file sharing. Using your product to expand.

Scale 68
article thumbnail

SaaStr Podcast #349 with Craft Ventures General Partner David Sacks: “How to Turn Your SaaS Startup into an Army”

SaaStr

David Sacks (Yammer, PayPal) shares how to navigate from 50-500 employees. First, I was the founding era CEO of PayPal during the PayPal Mafia period, and I was a self taught product person, I learned how to do product management operations there. And, the second system is what I call the product marketing system.

article thumbnail

A Look Back: Slack at $30,000,000 in ARR

SaaStr

Jason : Stewart, picking up on that, I didn’t become a Slack groupie until about three months ago when I was building some product for SaaStr, and then I got it, when I actually had to build software. I don’t think that Yammer had that same software developer core that could get accelerated. We’re groupies.

Scale 344
article thumbnail

ChartMogul 2021: Year in Review

Chart Mogul

Both the apps now let you and your team log in easily via QR codes. PayPal — improved our integration to handle edge cases when ChartMogul received the notification but the transaction wasn’t available yet in the PayPal API, and we also added support for PayPal Subscription API. Read more about this setting here.

article thumbnail

Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley. Des: At the start, Intercom was actually built as a feature of another product, believe it or not.