article thumbnail

Scaling Revenue via Indirect Channels and Platform Ecosystems with Stripe, Box and Slack (Video + Transcript)

SaaStr

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. We have over 1,500 apps listed in our app directory, so those are with third party partners. Thank you Ceci. I’m Vicki Lin.

Payments 120
article thumbnail

Q&A: Role of Customer Success According to Three Leading Investors

ChurnZero

In the frenzy that comes with finding early-stage product-market fit, the pattern I often see (unfortunately) is that companies speed along, drinking from a firehose and closing new accounts. ChurnZero secured $7 million in a Series A funding round in 2019 led by Baird Capital and supported by returning investors like Grotech Ventures.

Scale 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Running payroll like it’s 2021

Point Nine Land

Larger organizations sometimes use outdated software providers that sometimes are nothing more than a UI layer that leverages similar outsourced service providers (btw?—?there’s Enter Pento… Beautiful software + end to end automation = Pento ? there’s an $80Bn giant elephant in this room and it’s called ADP ).

article thumbnail

Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

article thumbnail

After Selling For $580M, Here’s What I Learned About SaaS During My Time At Buildium

Outseta

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. We could translate the software into Spanish. How the hell does that happen?

article thumbnail

Understanding the SaaS business model

ProfitWell

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

article thumbnail

Is Seed the new Series A? (Video + Transcript)

SaaStr

I’m the founder of Blossom Capital. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. I work with Dawn Capital. We are a purely B2B fund, focused on software and fintech. 50% of our SaaS investment, out of 30, 16 has been pre-product.

New CTO 147